Switchboard Reception Operator

**Switchboard Operator**

**Facilities Services, The Balfour**

**Band 3 £26,972 - £28,990 including Distant Islands Allowance pro rata per annum**

**Part Time**

**28 hours per week (including night and weekend shift work)**

**Permanent**

A vacancy has arisen for a Switchboard/Reception Operative to facilitate prompt communications in response to internal and external callers/visitors via The Balfour switchboard and in person.

As the Switchboard/Reception Operative you will play a crucial role in NHS Orkney’s response to requests for medical assistance, including major emergencies, occurring both within the hospital and elsewhere in the county. You will also monitor internal and external alarm systems and perform mailroom duties.

You will have a professional telephone manner and must be able to take initiative when assessing calls and situations, dealing with them efficiently and effectively. You will have excellent communication and interpersonal skills and be able to work unsupervised in a busy and pressurised environment. You will be IT literate, and preferably hold an ECDL qualification or have equivalent IT knowledge. Experience of operating a telephone system would be desirable.