Technical Service Advisor

2 months ago

High Wycombe, United Kingdom Pertemps Network Group Full time

**Technical Service Advisor**:

- 612102150**£22,308 Per Annum**
- Full Time**Permanent**

**High Wycombe, Buckinghamshire**

**Customer Service And Call Centre**

**Job Description**:
**_Technical Service Advisor - High Wycombe_**

Are you a great problem solving and looking for a new career?
- Pertemps Aylesbury is currently recruiting for a Technical Service/ Customer Success Advisor for our manufacturing client based in High Wycombe.
- **_Job Purpose:_**

Supporting existing customer base ranging from single end users to corporate clients in the region. Assisting with both hardware and software support and configurations issues. Arrange and dispatch evaluation equipment for developers. Working with both the hardware and software support teams.
- **_Salary: £22,308_**

**_Hours: 9am-5:30pm_**

**_Duties:_**
- Working as part of the technical team Assisting with integration issues reported by clients- Reporting integration issues back to software support team- Suggesting driver an improvement to software team.- Testing new drivers and releases- Guiding customers with regards to the best product for their needs- Preparing and logging evaluation units for dispatch- Carry out additional duties as deemed necessary by the Technical Director**_ Requirements and Skills:_**
- Exposure to programming is an advantage- Previous Customer Service/Technical experience is an advantage- Great at problem solving- Great communication skills**_ Company Benefits:_**
- 25 days Holiday + 8 bank holidays- Pension- Death in service- Private health care- Christmas close downIf you would be interested in this role, then please apply, or call Corinne at Pertemps.**Pertemps**:
**Corinne Hadnum** 01269 429796
Division 612**Pertemps Aylesbury**
- Suite 2A
- Tower House
- High Street
- Aylesbury
- Buckinghamshire
- HP20 1SQ
- 01296 429796

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