Customer Team Member

6 months ago


Cowdenbeath, United Kingdom Coop Full time

**Customer Team Member**

Location: Cocklaw Street, Kelty, KY4 0DD

Pay: £10.90 per hour + great benefits

Contract: 12 hours per week + regular overtime, permanent, part time

Working pattern: varied shifts including early mornings (from 5.30am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview. Role will also include working in our in-store bakery.

Full training given

You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm, or involves working in one of our petrol forecourts.

As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.

**What you’ll do**
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
- Engage with everyone to succeed together - you’ll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
- Make sure the store is safe, legal and operational - you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
- Embrace change - you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
- Co-operate for a fairer world - you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- good communication skills, with the ability to build positive relationships with everyone
- strong problem solving skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:

- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


  • Customer Team Member

    6 months ago


    Cowdenbeath, United Kingdom Coop Full time

    **Customer Team Member** - Location: Cocklaw Street, Kelty, KY4 0DD- Pay: £12 per hour- Contract: 12 hours per week + regular overtime, part time, permanent.- Working pattern: 3 shifts of 6pm to 10pm, including weekends, to be discussed at interview.- Full, paid training provided- - We’re looking for Customer Team Members to join our team at Co-op.- When...

  • Customer Team Member

    7 months ago


    Cowdenbeath, United Kingdom Coop Full time

    **Customer Team Member** Location: Cocklaw Street, Kelty, KY4 0DD Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 5:30am, afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include...

  • Customer Team Member

    7 months ago


    Cowdenbeath, United Kingdom Coop Full time

    **Customer Team Member** Location: Cocklaw Street, Kelty, KY4 0DD Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (Store Closing) and weekends, to be discussed at interview. Full training given As a customer team member at...

  • Customer Team Member

    6 months ago


    Cowdenbeath, United Kingdom Coop Full time

    **Customer Team Member** Location: Dalbeath Crescent, Cowdenbeath, KY4 9RN Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training...

  • Customer Team Member

    7 months ago


    Cowdenbeath, United Kingdom Coop Full time

    **Customer Team Member** Location: Dalbeath Crescent, Cowdenbeath, KY4 9RN Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training...

  • Customer Team Member

    7 months ago


    Cowdenbeath, United Kingdom Coop Full time

    **Customer Team Member** Location: Dalbeath Crescent, Cowdenbeath, KY4 9RN Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training given As a customer team...


  • Cowdenbeath, Fife, United Kingdom Wm. Stephen (Bakers) Ltd. Full time

    We have an exciting opportunity for a talented individual to join our Evening Sales Team as a Bakery Shop Assistant. In this dynamic role, you will contribute to delivering exceptional customer experiences and supporting in-store operations.Job HighlightsWork varied shifts, including mornings, afternoons, and late afternoons.Maintain store appearance and...


  • Cowdenbeath, Fife, United Kingdom Wm. Stephen (Bakers) Ltd. Full time

    Why Join Our Team?At Wm. Stephen (Bakers) Ltd., we value our employees and offer a range of benefits to support their well-being and career development. As an Assistant Manager of Retail, you can expect:Competitive salary: £13.01 per hour (Gross earnings of £20,200 per year)Bonus scheme with potential earnings of £900Free products on shiftPresents for...


  • Cowdenbeath, Fife, United Kingdom Wm. Stephen (Bakers) Ltd. Full time

    We have an exciting opportunity for a Customer Service Retail Professional to join our team in Cowdenbeath. This is a 17 hour contract position that offers the chance to work in a fast-paced retail environment.As a member of our team, your primary responsibility will be to deliver exceptional customer service, preparing orders and addressing customer queries...

  • Customer Assistant

    3 weeks ago


    Cowdenbeath, United Kingdom CV-Library Full time

    Customer Assistant Summary £12.40 - £13.35 per hour | 30 hour contract | Various shifts including weekends | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch...

  • Customer Assistant

    3 months ago


    Cowdenbeath, United Kingdom CV-Library Full time

    Customer Assistant Summary £12.40 - £13.35 per hour | 30 hour contract | Various shifts including weekends | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch...


  • Cowdenbeath, United Kingdom Department for Work and Pensions Full time

    Job summaryThis is a high profile and business critical role, with responsibility for operational performance and delivery in several sites within a District or a Service Centre site. Accountable for creating the right environment and culture to support the delivery of excellent, high quality, compassionate, tailored customer service across several sites /...


  • Cowdenbeath, Fife, United Kingdom Sodexo Group Full time

    Job Title: Janitorial Staff MemberAbout the Role:We are seeking a dedicated and detail-oriented Janitorial Staff Member to join our team at Sodexo Group. As a key member of our facilities maintenance team, you will be responsible for maintaining the overall appearance of our site by providing top-notch cleaning services.Key Responsibilities:- Conduct daily...


  • Cowdenbeath, Fife, United Kingdom SISL Global Full time

    **About SISL Global**We are a global organization providing cutting-edge technology solutions. We are seeking an experienced Desktop Support Specialist to join our team.The successful candidate will have 2-4 years of experience in desktop support or a similar role, with a strong knowledge of Windows and Mac operating systems.The ideal candidate will be...


  • Cowdenbeath, Fife, United Kingdom Lidl in Deutschland Full time

    About Lidl in DeutschlandLidl is a global discount supermarket chain operating in over 30 countries. Our mission is to provide high-quality products at affordable prices, while maintaining excellent customer service and fostering a positive work environment.Salary and BenefitsWe offer a competitive hourly rate of £12.40 - £13.00, with additional pay for...

  • Sales Assistant

    4 weeks ago


    Cowdenbeath, Fife, United Kingdom Poundstretcher Full time

    About the RoleWe are seeking a motivated Sales Assistant to join our team at Poundstretcher in Cowdenbeath (KY4 9QJ). As a Sales Assistant, you will play a key role in maximising sales by providing exceptional customer service, maintaining good product knowledge, and ensuring effective stock replenishment and presentation.Key ResponsibilitiesTo provide a...


  • Cowdenbeath, Fife, United Kingdom Department for Work and Pensions Full time

    Role OverviewIn this pivotal role as a Senior Customer Experience Leader within the Department for Work and Pensions, you will drive exceptional customer outcomes across multiple sites in Scotland. With a strong focus on operational performance and delivery, you will create a culture that fosters high-quality, compassionate, tailored customer service.Your...

  • Team Leader

    6 months ago


    Cowdenbeath, United Kingdom Compass Group Full time

    We're currently recruiting a dedicated Team Leader to help ensure the smooth running of the operations in Eurest on a part time basis, contracted to 19.5 hours per week. As a Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its...

  • Culinary Team Lead

    7 days ago


    Cowdenbeath, United Kingdom B&I (Business and Industry) Full time

    Job SummaryCulinary Team Lead - CowdenbeathAbout the RoleWe are seeking an experienced Culinary Team Lead to join our Eurest team in Cowdenbeath. As a key member of our operations team, you will be responsible for providing exceptional service to our clients while guiding and motivating your team to achieve excellence.Key Responsibilities- Deliver all...

  • Production Team Leader

    7 months ago


    Cowdenbeath, United Kingdom 2020 Recruitment Full time

    2020 Recruitment are working with a Fife based Biomass Station who are looking to add an experienced Production Team Leader to their team on a permanent contract. This is a role will be on a continental 4 on, 4 off shift patterns. **The Role** As the Production Team Leader you will manage day to day objectives for the site to include operational output,...