Casual Guest Service Assistant

3 weeks ago


Liverpool, United Kingdom Lighthouse Hotel Management Full time

**Lighthouse Hotel Management** are recruiting for the exciting role of **Casual Guest Service Assistant (Breakfast) **at the** Holiday Inn Express Liverpool Central.** The successful applicant for this role will deliver excellent customer service and have strong administration and computer skills with a good telephone manner, have a positive and confident ‘can do' attitude and be willing to learn. You will be a team player to assist in all areas of the front of house operation, please note this position will be predominately **morning hours**. This exciting role provides an excellent opportunity to join the team and be part of an iconic-branded hotel in a busy competitive market place.

**What Are We Looking For?**

We're looking for an individual who has;
- A great personality and be genuine, approachable and attentive
- A proven track record in a similar role
- Good organisation, communication and planning skills gained through previous experience

**EXPERIENCE REQUIRED**
- Ability to work in a dynamic and fast-moving environment.
- Have high energy and a fearless do-it-yourself attitude.
- Desire to learn and develop.
- Strong communicator that loves to chat to our guests.
- Someone who comes to work with a smile and want to make sure everyone around you leaves with a smile.
- Smart professional appearance
- A sense of humour

**NICE TO HAVE**:

- Hotel reception experience.
- A good working knowledge of hotel systems is desirable but not essential.
- Ability to work under pressure independently.

**Where Will You Be Working?**

The Holiday Inn Express Liverpool Central which is a new hotel opening under the IHG Holiday Inn Brand. Managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

**What's In It for You?**
- Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
- Enhanced benefits for all employees - including 24/7 access to an online GP
- Extensive training and development programs to enhance your skills and knowledge.
- Employee / Friend & Family discounts on hotel stays and dining.
- Vibrant and inclusive work environment with a diverse team.
- Employee recognition programs to celebrate your achievements.
- Uniform & Meals on duty provided
- Death in service benefit for contracted employees



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