Senior Av Tech

3 weeks ago

Horsham, United Kingdom Prospero Integrated Full time

**Senior AV Tech**

Prospero Integrated are currently searching for an experienced Senior AV Tech to join a leading global AV Integrator.

Key Details:

- £38k
- Horsham
- Permanent

**Responsibilities**:

- Proactively support users in the use and adoption of integrated AV technologies
- Proactively troubleshoot and remediate AV faults using established diagnostic techniques, repair or replace items as required
- Take full responsibility for maximising uptime of the audio visual unified communication systems in Horsham
- Reporting faults and managing ticket queues to facilitate hardware repairs and replacements
- Liaising with in-house teams and wider departments to secure critical spares and loan replacements
- Take ownership and responsibility for the management and tracking of critical spares onsite
- Build positive relationships, communicate and coordinate on-site with clients, facility owners, general contractors, and associated trades as required to deliver the required services
- Ratify AV services according to system documentation, industry standards and best-practices
- Preventative Maintenance support as require
- To ensure all process are compliant with client and proAV policies including security, HSE, Quality and Corporate and Social Responsibility

**Required Skills**:

- Minimum of three years corporate experience
- Extensive knowledge of Audio-Visual systems, UC Platforms and technologies
- Ability to multitask and work proactively under pressure and to deadlines
- Remain client facing and calm under pressure

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