Orm Director

1 month ago

London, United Kingdom eFinancialCareers Full time

Processing Risk is a key risk stripe within Operational Risk Management (ORM) at Citi and managing Processing Risk effectively within Citi is a matter of high priority for all key stakeholders including regulators and senior management. The central ORM-ProcessingRisk (ORM-P) team is a team that is focused on managing Processing Risk firmwide within Citi partnering seamlessly within ORM as well as with key partners in other lines of defence including internal audit and the first line of defence. Metrics, Process Designand Governance & Framework are key elements to effectively manage Processing Risk within Citi.

**Responsibilities**:

- Develop and maintain an oversight program related to Processing Risk and work across workstreams (including teams within ORM-P) to ensure adequate oversight. This would involve an in-depth understanding of what good looks like both from an Operational riskperspective as well as from a Processing risk perspective and would involve significant working across various stakeholders across all lines of defence.
- Implement new processes, functions and oversight routines required as a result of the oversight program developed
- Assist Global Head of Processing Risk with development of strategy, communication and execution relating to Processing Risk. This would involve obtaining an understanding of all aspects of processing risk, understanding stakeholder requirements, developingthe strategy and ensuring robust tracking against the planned strategy
- Help in management of Processing Risk budgets and planning
- Assist in ensuring transparency and communication around Processing risk as required within the organization and responding to senior management requests (e.g. Board or Audit Committee)
- Assists in response to any global regulatory enquiries/exams or reviews around Processing Risk that needs input from ORM-P
- Support oversight of the monthly Global Processing Risk Oversight Committee which is a sub-committee of the Citi Global Business Risk and Compliance Committee
- Lead the development of Regional / Business Governance committees and forums, and build ongoing relationships with First and Second Line Risk Managers, including guiding agenda coverage and escalation pathway to the Global Processing Risk Oversight Committee.
- Oversee and provide guidance on key aspects around framework and governance such as:

- development and management of a robust and fit for purpose processing risk framework (including processing risk policy) in order to assist the enterprise manage processing risk and uses technology and tools, and governance processes to guide 1st Line tominimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Identification of any required enhancements to the framework based on feedback from stakeholders or based on self-identification
- Development and maintenance of control standards relating to Processing Risk
- Establishing an ongoing working relationship with other Policy owner groups (e.g., ORM, New Activity, Third-party, Data, other) to track alignment of Processing Risk policy framework changes with related frameworks.
- Partner with first line teams to ensure adequate implementation and execution of the processing risk framework as well as governance routines around risk appetite and top risks
- Independently assess broad risk themes and drive actions to address root causes that persistently lead to processing risk losses by challenging both historical and proposed practices.
- Collaborates to resolve any issues which fall within the terms of the function. Escalate those that require leadership support.
- Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver stakeholder requirements by responding to changes in the internal and external business environment
- Take accountability for leading multiple internal area programs designed to enhance the operating model supporting Processing Risk Management framework.

**Qualifications**: - Relevant experience with the financial services industryIn-depth understand

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