Cemeteries Admin Officer

2 weeks ago


London, United Kingdom Adecco UK Full time

**JOB TITLE**:
**Cemeteries Admin Officer**

**LOCATION**:
**East Sheen Cemetery Office, Richmond, England, TW10 5BJ**

**PAY RATE: 15.42 PAYE**

**START DATE: ASAP**

**DURATION: 3 Month Initial Contract**

**Hours**:
**36 Hours per week,**
**9am-5pm,**

**DBS: Yes-Basic**

**Driving License Required: No**

**Specific Duties and Responsibilities**
- Acts as 'first point of contact', provides a professional and customer focused service that is sympathetic, without becoming emotionally involved.
- Takes bookings for burials, undertakes preliminary checks, and assists in obtaining and recording all necessary information and legal documentation required in advance of the funeral.
- Assists with general administration duties. Keeps accurate records and assists in the analysis of information and compiles data. Maintains security and confidentiality of information, records and documents.
- Collects fees, including cash handling.
- Completes and returns disposal certificates in line with statutory requirements and maintains the burial database, ensuring the records are up-to-date and comply with Burial Law.
- Attends cremated remains interments and scattering of ashes, and assists with chapel services, memorial services, and filming events.
- Contributes to service developments and improvements as requested.
- Works as required in ways that develop good working relations and collaborative arrangements with internal and external stakeholders.

***
- Supports and maintains office systems and uses IT systems as required.
- Completes ICCM/APSE course in Bereavement Awareness and undertakes other relevant training as required to develop customer service, administrative, and IT skills.
- Performs any other duties commensurate with the grade deemed appropriate by the Head of Service or the Registration and Cemeteries Service Manager.

**Generic Duties and Responsibilities**
- To contribute to the continuous improvement of the services of the Boroughs of Wandsworth and Richmond.
- To comply with relevant Codes of Practice, including the Code of Conduct and policies concerning data protection and health and safety.
- To adhere to security controls and requirements as mandated by the SSA's policies, procedures and local risk assessments to maintain confidentiality, integrity, availability and legal compliance of information and systems.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Louis Tween


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