Food Runner

We are seeking to appoint a charismatic and confident food runner to work within Thyme’s sophisticated & flagship restaurant, The Ox Barn, within our luxury, five-star country estate.

The Ox Barn offers carefully curated menus which tell a story of the farm and seasons. Under the direction of Charlie Hibbert, the chefs, and gardeners at Thyme work together to select and grow the fruits, vegetables and herbs used to create a modern British countryside fare.

The Food Runner is the liaison between the floor and kitchen team. The runner should make all efforts to ensure that all orders are processed and served in a controlled and timely manner. The food runner must communicate efficiently to the Pass Chef, Managers and floor team and ensure the pass is presentable at all times.

Key duties:

- Polish and prepare cutlery
- Prepare pass with service cloths, highlighters, and sharpie
- Communicate with Pass Chef as to any items on Countdown and communicate to Manager on duty
- Prepare boiling water and vinegar pot with cloths for polishing
- Check all orders for completeness as they come in
- Check number of covers matches number of orders
- Highlight any special requests
- Monitor that all tables are called away on time
- Liaise with waiters to ensure that orders for large tables are staggered
- Constantly check order times
- Keep floor team and managers informed of any changes to the menu and any items on countdown
- Serve food to tables, introducing dishes and ensuring guests are happy
- **Typical Shifts**:_
- 6pm - 11pm
- 8am - 12pm

**About us**
Thyme is not a hotel: we have a hotel, a spa, a cookery school, restaurants, and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart.

Thyme is a restored historic Cotswold manor and farm. It is a family story where a passion for the land, food and entertaining, merges with a love of local heritage, beauty, nature, sustainability, and conservation.

We took time to make Thyme. Working with the historic buildings and the farm that surrounds them, we have created a thoughtful place with love and attention lavished on every detail.

**Experience & Knowledge**
- Experience of working within, or a desire to work within a high-end restaurant
- Working knowledge of organising a restaurant pass
- A basic understanding of sustainable food farming practises
- Able to deal effectively with guest feedback and swiftly resolve issues to satisfaction
- Ability to memorise ingredients and dishes to detail.

**Personal Attributes**
- Ability to spot and resolve problems efficiently
- A passion for British seasonal produce
- Master at multi-tasking
- Innately charismatic, with great style, hospitable, warm, and welcoming.
- Passionate about creating a positive environment for guests & team
- A true passion for our food philosophy
- A professional and service-oriented attitude with an eye for detail.
- Flexible to work weekends, evenings and bank holidays
- Ability to walk, stand, and/or bend continuously to perform essential job functions.
- Ability to work under pressure and deal with stressful situations during busy periods.

**Why Join Thyme**

Our ethos is simple. Our dedication is resolute. Welcoming our guests to connect with nature and conserving the beauty of the land through generations of love, for generations to come.

At Thyme, our founding ethos is to slow down and reconnect to nature. We have curated this connection through the floriferous design of our rooms; our focus on modern British seasonal food and botanical cocktails & local wines, our natural spa treatments focused on breath & meditation, our nature inspired retail brand, and the conservation of our beautiful water meadows abundant with wildlife.

We aim to reconnect not only our guests, but also our team to nature and promote living in harmony with the wild. If you share our philosophy, and resonate with our commitment to nature, flair for entertainment, and passion for creativity, we would be delighted to invite you to contact us regarding our vacancies.

**Our Values**
- Considerate - Being thoughtful and Considerate in our actions and their impact on people and the planet
- Consistency - Delivering Consistency of performance and stability through collaboration and communication
- Integrity - Always displaying total Integrity, creating an environment where respect, honesty, and trust, thrive.
- Pride - Having Pride in who we are and what we do, and the sophisticated style with which we do it
- Aspiring - Aspiring to achieve excellence, applauding ambition, and rewarding resilience

**Our Culture**
We seek to cultivate a welcoming, caring, positive and supportive culture, defined by inclusivity, accountability, and recognition. Effective communication, listening and a commitment to health and wellbeing serve as the bedrock of our culture.

**Company Benefits**
- Exceptionally generous Service Charge bonuses paid monthly.
- 28 days annual leave PA + All staff to have an extra day o