Lettings Administrator

We are currently looking for an experienced Lettings Administrator to join our Residential Portfolio team.

From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things.

**Responsibilities**:

- Provide administration of legal documentation for letting tenancies including but not limited to new tenancy paperwork, mid tenancy changes, terminations
- Providing administration support to the Portfolio Client Managers and Property Managers
- Controlling the on-boarding of new portfolios ensuring all compliance and documentation is in place and uploaded to systems
- Being pro-active and managing time effectively to provide high level of support to the team
- Liaising with local branches on a national scale to help coordinate pre-tenancy works and routine maintenance as required
- Liaising with contractors and suppliers when required to arrange pre tenancy works
- Ensuring all administration is completed to a high standard and fully compliant in line with legislation and the audit guidelines.
- Liaising with branches and Portfolio Client Managers to ensure the timely completion and receipt of all compliance certificates such as EPC, EICR, Landlord gas safety record.
- Providing a high level of customer service at all times.
- Processing and ensuring payment of all department related invoices.
- Ensure safety compliance and housing legislation is adhered to at all times

**Skills & Experience Required**:

- Excellent written and verbal communication, with the ability to prioritise and organise
- Positive, pro-active and flexible approach
- Excellent level of attention to detail and accuracy
- Previous administration experience required, ideally within the property industry

**Benefits**:

- New joiner, promotion-specific and career-long personal development training
- Opportunities for career progression with a preference to promote within
- Your birthday off
- Frequent fun, regular local, regional and all staff social events
- A day off each year for charity or community work
- Fantastic company culture, centred around inclusion and respect
- Employee discounts on retail, travel and in house property services
- Access to wellbeing support services

In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people