Production Roaster

Production Roaster

Our Culinary team are now looking for a Production Roaster to join our world-class Food Halls.

You’ll be responsible for creating magical, memorable moments of delight. You’ll do this by providing a world class customer service, demonstrating passion and enthusiasm in the world of coffee & market trends, and by producing exceptional coffee products to be sold across our retail and hospitality business areas.

About The Role

As the Production Roaster, you’ll be responsible for managing the day to day production of our coffee within our in-house roastery based in our Food Halls. On a day to day basis, the Production Roaster will organise and maintain the probat roaster, create and optimise roasting profiles together with the Master Roaster, and perfect our roasting techniques to ensure the highest, exceptional coffee is available to our customers. Additionally, you will hold weekly cupping sessions of our feature coffees to ensure quality levels are maintained, and train and develop our in-house baristas.

In return for your hard work and expertise you’ll receive:

- a competitive annual salary (plus retail bonus)
- an excellent benefits package (including a company pension)
- 25 days’ holiday (plus you birthday off, as well as a “Charity day” off too)
- up to 33% in-store discount (including across our food hall and restaurants)
- Access to our employee’s only discount portal with discounts across 100’s of different retailers
- The opportunity to help grow this exciting part of our business

About You

You will be passionate and knowledgeable about coffee, and be eager to share your passion with our customers to effectively communicate the Harrods coffee story whilst providing outstanding customer service.

As this is a technical role, you will need to have previous experience in a similar position as a roaster to be confident in managing the end to end roasting process of our coffee beans, and be able to create new and exciting blends. Additionally, you’ll be confident in using Cropster and have a strong understanding of food safety & hygiene.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Additional Information:
Time Type:
Permanent

Department:
Production Kitchen (Andy Ward)