Service Advisor
6 months ago
Senior Service Advisor - Haslemere
- Great Facilities
- Friendly Team
- £40k-£45k OTE
**Responsibilities**:
- Welcome customers and manage their experience throughout their journey of having their vehicle booked in all the way through to collection and delivery.
- Communicate clearly with customers regarding vehicle updates and additional work required.
- Maintain positive relationships with customers to ensure they return to us.
- Maintaining the look and appearance of the reception area
- Suggest and recommend suitable service plans, warranties and add-ons to customers.
- To complete all necessary paperwork.
- To remain compliant and professional at all times.
**Essential requirements**:
- Must have previous experience working as a Service Advisor.
- Full UK driving licence
- Excellent customer service skills
- Excellent telephone manner
- Strong customer-facing skills
**Hours, Pay and Benefits**:
- Working Days: Monday to Friday, 8.00 am - 6.00 pm. 1 in 4 Saturdays - 8.30am to 12.30pm.
- Basic salary £28k basic, increasing to £30k once accredited strong bonus structure circa £40k-£45k OTE.
- Company Pension
- Performance Bonus
- Company Benefits Scheme
- Long Service Holiday Reward
- Enhanced Family Planning Policy
- Share Save Scheme
- Your Birthday Off
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