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Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.
**A bit about the role**
As a Barista Maestro (Team Leader), you'll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
What’s involved?
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
- Making the most of people’s talents they’re in the right place to maximise sales
- Training and accrediting new Baristas
- Getting familiar with new recipes and ranges, and sharing the exciting news with the team
- Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores
- Becoming a brand ambassador and helping us shine
**A bit about you**
A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?
- Reliability to open and close the store safely and on time
- Team leadership experience in a buzzing environment
- Ability to take on shared responsibility whilst on shift and support team members
- A love of turning knowledge and know-how into hot ideas to help your store succeed
- Willingness to learn and be bold, brave and action-orientated
- Flexible approach and can-do attitude, as each day offers exciting new challenges
**What we can offer**
We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- A starting pay of £10.65 per hour*
- Great Opportunities to develop yourself and progress your career
- Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
- Costa Coffee Retirement Plan
- Costa Employee Discount Card - 25% off food & drinks in any Costa store when you’re not working
- Discounted bus and rail pass with National express
- Employee Assistance Programme
- Health & Wellbeing Programme
- Refer a Friend Scheme
- Opportunity to impact your local community by getting involved
And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
**A bit about us**
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 13th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.
Established in 2000, Pioneers UK Ltd has 26 Stores across the West Midlands including 3 recently opened Drive Thru Stores and our winning store who won Franchise store of the year 2023 out of 750 across the UK.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
- _This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert._
