Customer Service Advisor
4 weeks ago
Responsibilities:
- Analyze customer needs and provide appropriate financial services solutions
- Assist customers with inquiries, account updates, and transactions
- Provide exceptional customer service and ensure customer satisfaction
- Educate customers on available products and services
- Collaborate with team members to meet customer service goals
- Maintain accurate customer records and documentation
**Skills**:
- Strong communication skills, both verbal and written
- Excellent problem-solving and analytical abilities
- Ability to handle multiple tasks and prioritize effectively
- Knowledge of financial services products and market trends
This position requires a high level of professionalism, attention to detail, and the ability to work well in a fast-paced environment. If you have a passion for customer service and enjoy working in the financial services industry, we would love to hear from you.
Please note that prior experience in financial services or a related field is preferred but not required. We offer comprehensive training to ensure your success in this role.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Telford: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
Application deadline: 22/08/2023
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