Fibre Quality Specialist

4 months ago

High Wycombe, United Kingdom CityFibre Full time

**_
Please note this role requires travel, and therefore a fully expensed van is included._**

Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people’s voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact.

We’re a Times Top 50 Employer for Women; are endorsed by WORK180; have pledged our commitment to the Armed Forces Covenant; and are a Disability Confident Employer. Working together with our Employee Networks, we’re committed to changing the industry for everyone.

**What you can expect from us**

Everyone at CityFibre has an important part to play, and we reflect that in our benefits. With **a competitive salary **depending on experience, when you join us, you’ll also enjoy 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

**How you’ll change it up**

As our Fibre Quality Specialist, you’ll have be carrying out field performance quality and accreditation checks across direct labour and suppliers to ensure they are fully compliant and that quality standards are in line with CityFibre requirements. Day to day, this is what you can expect to be doing:

- Supporting and encouraging positive safety practices
- Completing audits across various installation types, including PIA
- Drive a right first time (RFT) culture, delivering coaching and support to achieve successful customer connections.
- Supervise installation engineers to ensure safety, quality and processes are followed in line with CityFibre requirements.

**What will you bring to the role?**

We’re looking for a strong communicator with experience of auditing completed works and carrying out quality checks. You will bring some of the below to CityFibre with you:

- Experience of auditing safe systems of works
- Extensive knowledge of fibre including network build, FTTx installation, fibre blowing and fibre splicing
- Experience of OTDR / IOLM testing and knowledge of PIA - duct and/or pole installations
- NRSWA - units 2 and 10
- SA001 and SA002 Smart Awards

We’re looking for people who don’t settle for ‘good enough’ and push things forward. If you’ve just found yourself thinking, ‘I’d love to do this’, we want to hear from you. Let’s change it up.

**Diversity, Inclusion and Belonging**

Our people have a wide range of experiences and perspectives - and it’s this diversity of thought that makes us who we are.

CityFibre is working hard to change up the telecoms industry. This means we’re committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. We’re also offering training programmes and placement opportunities to support the skilled, career changers, service-leavers, and returning workers to become part of our teams.
**Additional Information

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