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Business Admin Apprentice

4 months ago

Spennymoor, United Kingdom Learning Curve Group Full time

Learning Curve Group are looking for a new Tutor Support Administrator to complete a level 3 Business Admin Qualification.

To provide efficient and effective administrative support to the tutor support team Leader, process of data capture in line with company policy, quality assurance processes and auditable funding requirements. To support FL tutors, monitor workload, attendance and submission of work.

**Duties**
- Support in producing daily ducket lists to successfully track and monitor tutor submission of work
- Support in liaising with tutors to produce an accurate allocation of tutors work in a timely and professional manner
- Process tutor submission of marked work, ensuring audit and quality assurance processes have been met
- Identify tutor submission by college contract, process and accurately input onto company system daily to meet set targets
- Supply processed information to internal departments to progress learners qualification
- Liaise with Tutor Support Team Leader with issues relating to tutors and support them to address issues
- Maintain an effective link between tutor and company by promoting a positive attitude
- Respond to queries from tutors accurately and timely
- Support other members of the team to ensure tutor submission and issues arising from the submissions are addressed timely
- Issue tutors with information and documentation to ensure they have all resources and full understanding to allow for effective practices
- Correspond in a professional manner with all internal and external customers
- Generate reports as requested
- Analyse weekly overdue reports and address issues effectively with tutors
- Process tutor submission of marked work, ensuring audit and quality assurance processes have been met
- Supply processed information to internal departments to progress learners qualification
- understanding to allow for effective practices

**Requirements**:
**Essential Criteria**

We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
- Adaptable and able to work under pressure
- Strong attention to detail, good communication skills both verbally and written
- Capable of identifying and solve problems and prioritise own workload
- Self-motivated and adept in integrating into a team
- Basic knowledge of Word, Outlook and PowerPoint, Excel including basic formulas

**Other**

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. If your role is applicable, the successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. Depending on your role, we may also need to carry out a DBS check in addition to an adverse media / digital search.

**Benefits**

**26 days annual leave + Bank Holidays**
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as 44 days per annum (inclusive of BH) because of these amazing extra leave perks:
**Buy & Sell | **You can buy sell up to an extra 5 days annual leave each year

**2YRS Service | **Staff who have 2YRS service received an extra 2 days annual leave

**5YRS Service | **Staff who have 5YRS service receive a further 2 days annual leave

**10YRS Service | **Staff who have 10YRS service receive a further 1 days annual leave

**We have a huge range of perks which you can look at **here**

**HEAD OFFICE PERKS**

We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
- Electric Car charging points
- Free fruit, Coffee and Tea
- Onsite Shower
- Prayer room on request or list of nearest available places of worship

**Job Types**: Full-time, Apprenticeship

**Salary**: £12,500.00 per year

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Spennymoor: reliably commute or plan to relocate before starting work (required)

Work Location: One location