Shift Leader
1 week ago
**About us**:
We are looking for someone that is passionate about making a difference to patient lives, dedicated to improving company processes, has a drive to be an expert in what they do, wants to be part of our fantastic company and is as committed to their career training and progression as we are.
**Your Duties & responsibilities**
*
H&S of the team and work area
- Ensure customer delivery of 98%+ is achieved
- To effectively lead your team:
- Active communication with the team - give online feedback and coaching on processes, compliance, quality, and daily targets with a view to continuously improving.
- Ensure daily targets are hit by utilising SIC and taking appropriate actions
- Conduct performance reviews and 121s
- Ensure your team feel valued and empowered
- To communicate with the wider value stream team to ensure priorities are aligned
- To run the 10am Operations meeting
- To plan resources
- To minimise downtime
- Complete a daily shift report to ensure communication between shifts is seamless
- Ensure all EM is completed in full daily
- Ensure FPA-47s are completed to target
- Ensure your area is always inspection ready
- To engender team working
- Increase the capacity of your value stream in line with business requirements
- To attend contractual weekend overtime with your team when required
- To participate in the out of hours rota - as per rota (4 6 weeks per year)
- To complete any other reasonable request
**The skills & attributes you will bring**
- You will have excellent communications skills and be able to communicate effectively at all levels.
- You will be driven and tenacious in order to ensure excellent customer service
- You will be a leader who is able to set clear expectations and ensure
- You will be engaging
- You will be organised and methodical in your approach
- You will be reflective and able to adapt
- You will be able to deal with any issues effectively and/or escalate when required
- You will be a team player, able to see the bigger picture and offer support
- You will generate improvement ideas and want to see them through to fruition
- You will be a decision maker and stand by those decisions
- You will be ambitious
- You will be supportive and facilitate your teams development
**Benefits**:
- Competitive salary depending on experience
- 29 days holiday, inclusive of bank holidays, increasing with service.
- Generous pension scheme
- Life Assurance
- Company bonus scheme
- Additional non-contractual benefits including free breakfast and outdoor gym.
**Review**
This job description is not intended to be exhaustive. The post holder will be required to be flexible and take on projects and responsibilities as the company grows.
**Salary**: £32,000.00-£45,000.00 per year
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