Systems Engineer

2 weeks ago

Salford, United Kingdom REED Full time

IT Systems Engineer
Salford/Remote (2 days on site)
£50-55K

An IT Systems Engineer is required for our client who are based in Salford. The purpose of the role is to provide technical expertise on project work and 3rd line support of the IT Systems and services.

Key Responsibilities/Accountabilities
? Provide technical expertise to deliver IT change and project work
? To be proactive and self-motivated, strive to continually improve the IT infrastructure
? To create and maintain documentation, policies, and procedures to high standards
? Take part in an out of hours roster to maintain 24/7 3rd line support cover
? Test and install new products including enhancements to existing products in both test and live environments.
? Escalation of appropriate faults, failures, and modification requests to the relevant parties, ensuring timely and appropriate responses in accordance with service contracts.
? Liaise with and act as technical escalation point for service desk staff.
? To maintain up-to-date technical skills to perform the roll in a dynamic business environment
? To be proactive and self-motivated to continually improve the IT infrastructure
? To conduct regular system checks and ensure that systems are monitored appropriately to allow us to provide a proactive service
? To adhere to and help improve current ITIL processes

Essential
? At least 4 years' experience working in a 3rd line technical support and project delivery role

Experience configuring and supporting:
? MS Windows Server 2000 to 2019
? MS Active Directory
? AWS eC2/VPC/VPN
? Citrix XenApp 6.5
? IT Security awareness
? VMWare ESX 5.5 and later
? Powershell scripting
? Scripted Windows/Application configuration
? Nagios core
? Enterprise AntiVirus systems
? Backup solutions
? Infrastructure management toolsets
? Good understanding of data networking, LAN/WAN & TCP/IP environment
? Good communication and planning skills
? Experience of working to ITIL
? Data storage solutions NAS/SAN
? Project delivery experience

Desirable

? Citrix XenApp 1912 ltsr experience & qualification
? Cisco Networking
? Veeam backup and replication
? Cisco Umbrella
? Cisco Meraki
? Fortigate Firewall configuration
? Infrastructure automation (Cloudformation/Terraform)
? BizTalk administration and configuration
? MS SQL Server
? Microsoft Dynamics CRM
? McAfee and Avast anti-virus systems
? Solarwinds nCentral toolset
? Google for business experience
? Knowledge of IT security principles and best practices
? Infrastructure design experience
? Linux experience
? Containers - Docker
? Transact-SQL
? ITIL V3 Foundation certified
? HP 3Par SAN
? Telephony systems knowledge

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