Car Rental Agent
1 month ago
Job Overview:
global car rental company based in Taunton and looking for a highly organized and customer focused person to join the team. As a Rental Agent, you will be responsible for assisting customers with their rental needs and providing excellent customer service. This is a part time position, Monday - Friday 2.30 - 5.30 and Saturday morning 10am to Midday
**Duties**:
- Greet customers and assist them in selecting the appropriate rental options
- Process rental agreements and ensure all necessary information is accurately recorded
- Answer phone calls and respond to customer inquiries in a professional and timely manner
- Provide exceptional customer service by addressing customer concerns or issues
- Maintain accurate records of rental transactions and inventory
- Coordinate with other team members to ensure smooth rental operations
- Assist with data entry tasks and maintain organized rental files
- Utilize the company software programs to track rental information
**Skills**:
- Over 25 and driving for 12 months for insurance reasons
- Strong organizational skills with the ability to multitask effectively
- Professional polite customer service focused
- Administrative skills to handle paperwork and data entry tasks
- Excellent phone etiquette and communication skills
- Ability to work in a fast-paced environment while maintaining attention to detail
**Job Type**: Part-time
Pay: £11.40 per hour
Expected hours: 15 per week
**Benefits**:
- On-site parking
Work Location: In person
Reference ID: TAU/PT2024
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