Engagement Worker, Iirms

3 weeks ago

Bridgwater, United Kingdom Somerset NHS Foundation Trust Full time

Are you a mental health support worker looking for a new challenge?

We are seeking an experienced mental health support worker to join our 'Reach' Integrated Intervention Risk Management Service (IIRMS) as part of the Offender Personality Disorder (OPD) pathway.

You will hold excellent communication skills and have a interest in engaging 'hard to reach' patients who experience mental health difficulties and complex needs.

All work will be supported by the IIRMS & OPD Forensic psychologist and will provide an excellent opportunity for career development for those interesting in working within forensic mental health care.

The post holder will work with offenders who have been referred into the Reach Service and are resettling into the community following imprisonment.
The post holder will support service users who are likely to be deemed ‘hard-to-engage’, to access and utilise a range of community services in order to improve their use of these resources, which is likely to improve their mental health, social difficulties and reduce the risk of re-offending. The post holder will actively engage and work with a number of individuals with offending histories who are likely to have a wide range of mental health problems, along with co-existing complex needs, including substance misuse, significant risk histories, social exclusion, lack of meaningful activity, relationship difficulties, skills deficits (e.g. problem solving, social / communication skills) and who at times, may present with extremely challenging behaviours.

The post holder will give support to service users enabling them to access a wide range of services that can provide help and advice with health, housing, social exclusion, education / training, employment, debt management and specific services for females (i.e. the Nelson Trust). The post holder will be expected to develop a good knowledge of community resources for service users to access as appropriate.

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone

Communication and Key Working Relationships

To work alongside other members of the Reach IIRMS and OPD Service for an allocated number of individual service users who have been identified as suitable for the Reach Service. The post holder will also be required to attend and actively participate in team meetings, training sessions, team and care plan review meetings and supervision as appropriate.

To attend probation offices and prisons to contribute to health and social assessments, advice, and the delivery of care pathways for individuals where a potential mental health or other vulnerability has been identified.

To network with a wide range of health and social care agencies to identify and develop a database of local resources and to understand the impact of stigma that offenders with mental health problems and other vulnerabilities often face in assessing these services.

To communicate often complex, sensitive and, at times, contentious information where skills of persuasive motivational negotiating, empathy and counselling are required, often in situations where there are barriers to understanding and high stress levels e.g, Criminal Justice settings

Key Relationships
- Service Users
- Supervisor/Line Manager
- Forensic Liaison Team (including Advice and Support in Custody and Court Team (ASCC))
- Probation and Criminal Justice staff
- CMHT/Crisis Resolution
- Benefits Agency
- Housing Agencies
- Substance Misuse Services
- Employment and Education Services
- Debt Management and Advice
- Safeguarding
- Primary Care
- Other IIRMS and OPD Services

Planning and Organisation

Maintain effective time management tools when taking responsibility for a caseload of service users.

To liaise with OPD/Reach staff along with an extensive number of external agencies in the provision of support and interventions for identified health and social needs.

The post will require access to transport in order to attend appointments throughout the county.

To carry out all own administrative duties, which may require lengthy periods of time at a desk or computer, using hard copy and electronic records systems.

To undertake visits, in a range of locations, including offices and carers homes.

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