Customer Service Admin

2 weeks ago

Shepshed, United Kingdom Essential Recruitment Full time

**Customer Service Admin**

**Hours: Monday to Friday 8am to 5pm / 1 in 4 Saturdays**

**Salary: £23,000 per year**

**Location: Shepshed**

**Contract Type: Permanent**

***

Due to continued growth and expansion we are currently looking to recruit a Customer Service Admin to join our business in Shepshed on a permanent basis.

***

**Essential Duties and Responsibilities**:

- Accurate and timely processing of orders in line with transport, production and raw material deadlines, set with clear KPI’s within the team, whilst maintaining consistency and accuracy throughout.
- Accurate filing and record keeping of customer orders across multiple Microsoft platforms.
- Provide administration support to other key functions to meet the business needs.
- Efficient and legal processing of feed prescriptions.
- Timely customer query resolution via appropriate processes and co-ordination/management.
- Supporting Sales department and account managers with account, customer and ordering information

**Experience and Skills**:

- Excellent organisational and administrative skills with an ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Good knowledge of MS Word, Excel, PowerPoint, and Outlook.
- Attention to detail.
- Ability to work in a fast-paced environment.
- Experience of Sales administration and/or customer service experience.
- Integrity and respect for confidentiality.
- Pro-active, has a friendly manor and can use positive language and thinking.
- Uses own initiative in everyday activities also in moving forward and can adapt the business change.
- Call Grace on 0333 99 66 988 between the hours of 8am - 5pm Mon-Fri

This vacancy is being advertised by Essential Recruitment **(An Employment Agency)

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