Volunteer Receptionist

Julia's House, the Dorset and Wiltshire children's hospice are looking for volunteer receptionists to join our current team at our head office in Wimborne.

The role as a volunteer receptionist is extremely varied providing the opportunity to work with all departments of the charity. Tasks can include:

- Answering inbound calls, assisting or transferring calls or taking messages for the team.
- Supporting with incoming and outgoing post. Organising and distributing mail, as well as supporting the wider charity with franking external mailing.
- Inputting data onto database.
- Any other administration duties as needed.

Morning and afternoon shifts are available on Tuesday, Wednesday and on a ad-hoc basis to help cover for holidays. Shifts are usually 9am - 1pm and 12.30 - 4.30pm, however we are flexible should you wish to support for a full day.

Volunteering provides lots of benefits including gaining new skills and meeting people in a friendly and welcoming environment.

Volunteers will receive a full induction to Julia’s House, the work it does and role specific training. Volunteers will be well supported and will have a clearly identified staff member to whom they report.

**This is a voluntary role with no salary.**

Julia’s House is committed to encouraging equality and diversity among our workforce and volunteers. Our aim is for our workforce and volunteers to be truly representative of all sections of society and our clients, and for each employee and volunteer to feel respected and able to give their best.

As part of our values, we are committed to supporting equality, diversity and inclusion. Everyone is welcome and supported in their development at all stages in their journey with us. Based on our current staffing and volunteer profile, we have identified that there is an under-representation of: (a) individuals of Black, Asian and Minority Ethnic (BAME) backgrounds, so would especially welcome BAME applicants for any of our vacant positions; and (b) males, so we would welcome male applicants for any of our vacant positions and specially for any care and nursing roles.

**Job Type**: Volunteer

**Salary**: £0.01 per year

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wimborne: reliably commute or plan to relocate before starting work (required)

Work Location: One location