Infrastructure Support Specialist
7 months ago
This is a key role within the NHSBSA ICT Technology Operations, the Infrastructure specialist will work as part of a team in supporting the ICT Infrastructure, Voice and Data network services to ensure the provision of an efficient and reliable service across all BSA offices.
The post holder will be responsible for managing a range of IT Infrastructure, voice and data networks provided by both internal and external service providers to support the BSA ICT Strategy, including the implementation, management and on-going support. Uses specialist technical and business knowledge and co-ordination skills to manage the day to day operational activities and relationship between the ICT function and business areas, ensuring a unified approach to service delivery from the initial service design to service decommission.
The post holder will be required to work across the NHSBSA’s locations and will therefore be required to undertake a degree of travel across the country.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts
- Proven experience in developing and implementing and supporting a range of ICT solutions and design strategies in a multi supplier environment.
- Proven ability to undertake detailed analysis of technical designs and provide the business with technical assurance of supplier designs and proposals
- Substantial knowledge and experience in supporting a wide range of ICT Services including telecoms, data networks and Server Infrastructure Systems.
- Knowledge of various infrastructure services including Microsoft Server, Active Directory, DNS, DHCP, GPO, PowerShell, Exchange
- Experience of effective stakeholder management.
Significant experience in supporting and troubleshooting complex ICT Solutions
- Knowledge and experience of network/firewall technologies
- Microsoft products & technologies - Azure/Active Directory, Office 365 with emphasis on Exchange Online and SharePoint.
- Microsoft System Centre Configuration Manager (SCCM) administration,
- Microsoft Server Clustering Experience,
- Knowledge and experience of SAN and NAS storage administration
At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.
You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.
Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.
Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.
We are the NHS delivering for the NHS.
**In this role, you are responsible for**:
Technical Operations
1. As an Infrastructure Support Specialist you will support the Infrastructure Support Manager/Head of Technology Operations to deliver innovative ICT projects, support and develop the current ICT Infrastructure, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks.
2. Working with key suppliers, support the configuration and ongoing management of the BSA network environment;
3. Translate business requirements for IT services into technical deliverables within the network environment. It will require a thorough understanding of industry trends and opportunities;
4. Sustain a lead position within technology solutions and bring expertise in terms of Microsoft Azure environments, networking and telephony systems and solutions;
5. Ensure BSA networks operate securely, ensuring the confidentiality, integrity and availability of key business systems,
6. Ensure robust monitoring and alerting of the network environment is effectively managed
7. Ensuring that a comprehensive network patching scheme is enforced and maintained across BSA networks.
8. Liaise with suppliers in obtaining quotations for goods and services appropriate to the department;
9. Organise enhancements and upgrades as and when required through change control.
10. Ensure that comprehensive technical and system documentation is established, updated and maintained;
Staff Management
1. Undertake and support relevant recruitment and selection
-
Cloud Infrastructure Specialist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeInfraView, a leading specialist in cloud and IT infrastructure technology recruitment, is seeking an exceptional Cloud Infrastructure Specialist to join its team. The successful candidate will work on large-scale projects across various sectors, delivering end-to-end solutions.This is an exciting opportunity for individuals who bring extension expertise in...
-
Infrastructure Engineering Manager
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeJob Description:We are seeking an experienced Infrastructure Engineering Manager to join our team at InfraView.Compensation:£75,000 - £85,000 per annum, plus a 10% bonusAbout the Role:This is an exceptional opportunity to work on large-scale infrastructure projects and lead a team of experienced engineers.The ideal candidate will possess expertise in...
-
Infrastructure Support Specialist
6 months ago
Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time**In this role, you are responsible for**: Technical Operations As an Infrastructure Support Specialist you will support the Infrastructure Support Manager/Head of Technology Operations to deliver innovative ICT projects, support and develop the current ICT Infrastructure, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer...
-
Cloud Infrastructure Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nigel Wright Group Full timeAbout Nigel Wright GroupNigel Wright Group is a leading recruitment agency with a strong presence in Newcastle upon Tyne.Job OverviewWe are seeking an experienced Cloud Infrastructure Specialist to join our team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing IT infrastructure across production...
-
Digital Infrastructure Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full timeAbout the RoleWe are seeking a highly skilled Digital Infrastructure Specialist to join our team at the Department for Work and Pensions. This is an exciting opportunity to play a key role in maintaining and improving the operating environment of one of the largest digital transformations in Europe.As a Digital Infrastructure Specialist, you will be...
-
Airport Infrastructure Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Recruitment Co. Full timeJob Title: Airport Infrastructure SpecialistCivil engineers play a vital role in shaping the built environment. As an Airport Infrastructure Specialist, you will be responsible for designing and developing civil engineering projects related to airport infrastructure.Key Responsibilities:Leading the design and development of civil engineering...
-
Electrical Infrastructure Specialist
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom WSP Full timeAbout the RoleWe are seeking an experienced Electrical Infrastructure Specialist to join our team. In this role, you will work on designing and delivering crucial national electricity infrastructure, ensuring the UK's power grid remains reliable and efficient.Your primary responsibility will be to plan, design, and deliver new customer connections and...
-
Cloud Infrastructure Specialist
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Anson McCade Full timeA career-defining opportunity has arisen for a seasoned Cloud Infrastructure Specialist to join the Anson McCade team.Salary: £65,000 - £75,000 + BonusThe RoleAnson McCade is seeking an experienced Cloud Infrastructure Specialist to play a pivotal role in designing and implementing cutting-edge cloud infrastructure solutions.Key...
-
DevOps Infrastructure Specialist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pearson Carter Full timePearson Carter is seeking an experienced DevOps specialist to join their team in Newcastle. As a DevOps Infrastructure Specialist, you will be responsible for migrating legacy systems to the cloud and setting up new Azure infrastructures.Migrate existing systems to AzureDesign and implement scalable cloud infrastructuresCollaborate with clients to ensure...
-
Cloud Infrastructure Specialist
11 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Explore Group Full time £65,000 - £85,000Job Description:We are seeking an experienced SC Cleared Cloud Infrastructure Specialist to join our dynamic team at Explore Group. This exciting opportunity offers a hybrid working model, allowing you to work from the comfort of your home 3 days a week while collaborating with the team in either our Manchester or Newcastle office for 2 days a week.In this...
-
IT Infrastructure Specialist
11 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nigel Wright Recruitment Full timeAbout the RoleWe are seeking a skilled IT Infrastructure Specialist to join our client's Information Services team on a permanent basis. The successful candidate will contribute to the development and maintenance of their IT systems, leveraging their intermediate understanding of networking and security services as well as datacentre technologies.This is an...
-
Tech Infrastructure Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pearson Carter Full timePearson Carter is a leading software house based in the North East, at the forefront of the local tech scene. We're looking for a highly skilled Tech Infrastructure Specialist to join our innovative team.Average salary: £65,000 per year.About Our TeamAs a Tech Infrastructure Specialist, you'll play a vital role in designing, implementing, and maintaining...
-
Cloud Infrastructure Automation Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Careers Plus Full timeAbout the RoleWe are seeking a skilled Cloud Infrastructure Automation Specialist to join our team at Careers Plus. As a specialist, you will be responsible for automating infrastructure and environments, managing and maintaining Continuous Integration (CI) infrastructure, developing monitoring and diagnostic solutions, and delivering automation solutions...
-
Infrastructure Protection Specialist
12 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Gibbs Consulting IT Services & Solutions Full timeJob Title: Infrastructure Protection SpecialistGibbs Consulting IT Services & Solutions is seeking an experienced Infrastructure Protection Specialist to join our team. As an Infrastructure Protection Specialist, you will be responsible for protecting our client's IT systems from cyber threats and ensuring compliance with relevant regulations.This role will...
-
Infrastructure Operations Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Chroma Recruitment Full timeChroma Recruitment is looking for an experienced Infrastructure Operations Specialist to join our development team in Newcastle.This exciting opportunity allows the right candidate to work closely with clients on both legacy and cloud platforms, providing support and delivering solutions.Key responsibilities include security upgrades, server moves,...
-
Cloud Infrastructure Specialist
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pearson Carter Full timeJob Title: Cloud Infrastructure SpecialistA high-level specialist is sought to work with Pearson Carter in Newcastle, UK. The ideal candidate will have 3+ years of experience in a DevOps role and prior knowledge of Azure infrastructure.Key Responsibilities:Collaborate with clients to deliver solutions and manage changesInvestigate and resolve incidents with...
-
DevOps Specialist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ALSTOM Gruppe Full timeJob Title:DevOps Specialist - InfrastructureJob Description:ALSTOM Gruppe seeks an experienced DevOps Specialist to join our team in Newcastle Upon Tyne, UK. The successful candidate will be responsible for deploying and maintaining complex backend infrastructure products using various toolchains in private and public cloud...
-
Cloud Infrastructure Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Chroma Recruitment Full time £60,000Job Title: Cloud Infrastructure SpecialistCompany Overview: Chroma Recruitment is a leading provider of innovative solutions for growing businesses. Our team of experts works closely with clients to deliver cutting-edge projects that drive success.Salary: £60,000 per annum, offering a competitive package and hybrid working opportunities.Job Description: We...
-
DevOps Infrastructure Specialist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Anson McCade Full time £70,000 - £85,000Job Description:Anson McCade is seeking an experienced DevOps Infrastructure Specialist to join our team in Newcastle, UK. This exciting opportunity involves working on critical infrastructure projects within the UK government sector.The role requires collaborating with multidisciplinary teams to deliver strategic platform projects, automating and...
-
Cloud Infrastructure Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nigel Wright Group Full timeAbout This RoleWe are looking for a highly skilled Cloud Infrastructure Specialist to join our team. The ideal candidate will have experience in designing and implementing cloud-based infrastructure solutions, with a focus on security, scalability, and high availability. We offer a competitive salary of £55,000 - £75,000 per annum, depending on experience,...