Retail & Brand Concession Assistant

2 weeks ago


Newcastle upon Tyne, United Kingdom LRM Goods Full time

**Key Responsibilities and Duties**:

- Excellent presentation and people skills.
- Energetic and enthusiastic team-player with a passion for luxury / jewellery / handbags/ accessories.
- Flair for merchandising and a great eye for in-store displays.
- Welcome customers to the dedicated space without too much hard-sell.
- Maintain premium customer service.
- Active involvement and enthusiasm (particularly during quiet times which can be challenging).
- Comprehensive knowledge of the collections, brand story, familiarity with the key best-sellers and ensuring that the best-sellers are always immaculate & well-stocked.
- Effective communication with the Management Team

**Personalisation**
- Product preparation
- Strong attention to detail and excellent accuracy.

**Key Skills, Experience and Knowledge Required**:

- Experience of working in a similar role within a premium or luxury retail brand.
- Experience of working in a concession.
- Excellent commercial knowledge, solid understanding of a retail environment and the key drivers associated, including consumer behaviours.
- Proven experience of delivering strong initiatives within a luxury retail or premium retail environment.
- Sales driven, able to demonstrate experience of consistently meeting or exceeding commercial targets.
- Knowledge of POS and store systems. Demonstrable ability to navigate computer/handheld systems with sound computer and keyboard skills.
- Excellent performance management experience, able to drive, motivate and engage teams with knowledge of employee relations.
- Resilient with demonstrable experience of displaying positivity and driving innovation.
- Able to confidently drive solutions and change where appropriate.
- Excellent use of initiative and problem-solving skills.
- Professional appearance and conduct.
- Excellent time keeping and reliable attendance.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

Schedule:

- Day shift

Work Location: One location


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