Motorhome Handover Specialist

7 months ago

Winchester, United Kingdom Performance Resourcing Full time

**Motorhome Handover Specialist**

North West Hampshire

Up to £31,200 p/annum

We are recruiting a **Motorhome Handover Specialist** for our clients Dealership in the **North West Hampshire** area.

As a Motorhome / Caravan Handover Specialist, you will play a crucial role in ensuring a smooth and exceptional experience for our customers during the handover process. Your primary responsibility will be to guide customers providing comprehensive product knowledge, and delivering outstanding customer service.

**Responsibilities**:

- Coordinate with the sales team to schedule and prepare for customer handover
- Conduct thorough Motorhome demonstrations, explaining features, controls, and technology to customers
- Assist customers in completing necessary paperwork and documentation accurately
- Conduct post-sale follow-ups to ensure customer satisfaction and address any concerns or questions
- Collaborate with the service department to schedule Motorhome / Caravan inspections, maintenance, or warranty work as needed
- Maintain a comprehensive understanding of the Motorhome / Caravan product line up and stay up-to-date with new features and advancements
- Act as a liaison between customers and various departments, ensuring effective communication and timely resolution of any issues

**Requirements**:

- Previous experience in Motorhome, Caravan or Camping experience or even if this is your hobby
- Excellent interpersonal and communication skills to effectively engage with customers and address their needs
- Strong product knowledge and a passion for the Motorhome, Caravan or Camping industry
- Detail-oriented with the ability to handle paperwork accurately and efficiently
- Exceptional organizational skills to manage multiple handovers and follow-ups effectively
- Problem-solving abilities to address customer concerns and find satisfactory solutions
- Customer-centric mindset with a commitment to delivering exceptional service and ensuring customer satisfaction
- Ability to work well in a team environment and collaborate with various departments

**Performance Resourcing** have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

INDETF

**Job Types**: Full-time, Permanent

Pay: Up to £31,200.00 per year

**Benefits**:

- On-site parking

**Experience**:

- Face 2 face customer service: 2 years (required)
- Motorhome, Caravan, Boat or Camping: 2 years (required)

Licence/Certification:

- UK Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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