**Join our Team**

With our recent expansion we are looking to recruit an IT Coordinator to support across the group and work closely with our external contracts.

**Your Role**
- Working alongside our IT Support Partner, you will be responsible for the support, maintenance, and security of our IT infrastructure
- You’ll support the delivery of day-to-day upgrades and maintenance including the roll out and replacement of IT hardware and software
- Delivering the highest standards of first line support, assistance and advice to our team members, both in dental practices and whilst they work from home
- Maintaining accurate and up to date documentation of all IT infrastructure, hardware and software, including ensuring compliance with license requirements
- Working with our third party providers to effectively resolve incidents and change requests
- Ensure network security and connectivity for the head office and dental practices
- Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
- Define network and firewall policies and procedures
- Maintain system security, managing and recommending tools and practices to protect the infrastructure
- Securely configuring, managing, and maintaining Active Directory, Group Policy, and Office 365 tenants
- Managing and maintaining internal networking equipment including firewalls and VPNs
- Managing and monitoring backups and DR process
- Managing and maintaining telephone and broadband systems
- Planning and implementing IT projects e.g., acquisition onboarding, internet capacity for digital roll out

**About You**
- Experienced system administrator with exposure to Windows servers, networking tools, security systems firewalls
- Great at organising, prioritising, and multitasking
- Experience with firewalls, internet VPN’s remote implementation, wireless controller, Wi-Fi access points, voice over IP, network troubleshooting, and problem resolution
- Knowledge and understanding of network best practices associated with achieving and maintaining Cyber-Essential Plus certification is desired
- Experience working with penetration tests and testers is advantageous
- Qualification in Networking and Security an advantage
- Ability to manage, coordinate and complete IT projects
- Configuration and support of Microsoft servers, Virtualisation, storage, Office 365, Firewalls, switches, telephone systems.
- Knowledge of SharePoint and PowerBI desirable
- Able to communicate technical issues in non tech language
- Relevant degree in IT, Microsoft Certification or other professional IT certification

**Benefits**

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks
- Competitive pay scale
- Recommend a friend bonus
- Professional Development - access to online training and educational assistance
- Wellbeing initiatives
- Cycle to work scheme
- Employee Assistance Programme
- Enhanced Maternity and Paternity Pay
- ‘You Days’ - a day off for moving house or getting married

**Part of Clyde Munro Group**

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal - providing the best patient care.

We have ambitious plans for growth - not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.