Court Usher

** The Ministry of Justice - Court Usher**

**Location**: Leeds Magistrates Court, 1 Westgate, Leeds LS1

**Salary**: £10.95ph

**Hours**: Monday - Friday (37 hours)

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

**Role Overview**:
**Responsibilities include**:

- Obtain names of all parties in attendance and show into hearings at required time
- Call members of the public into court
- Maintain supplies for court users, complete court recording sheets
- Pass on important information to all concerned promptly and clearly, with tact and honesty
- Keep Court room and hearing rooms tidy and well managed
- Label evidence and pass it to the judge and jury
- Carry out general clerical work as required to support the work of HMCTS

**What we are looking for**:

- Basic IT skills in Microsoft Packages (training will be given)
- Strong recent admin/customer service experience
- Be polite and helpful to all customers both external and internal
- Remain calm, polite and tactful when dealing with difficult people
- Vigilance and professional personality
- Be approachable, non-judgemental and honest and respects confidences in dealing with others.

**This role would be an excellent fit for someone who has an interest in law and criminology or a passion for customer service and supporting the public**

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

**Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport