Food and Beverage Assistant

2 weeks ago


London, United Kingdom Iconic Luxury Hotels Full time

**Job Ref**:ILH4968

**Branch**:The Chelsea Townhouse

**Location**:The Chelsea Townhouse

**Salary/Benefits**:£24,856 per annum plus estimated Service Charge £4500.00 and plus paid overtime

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Working five days out of seven days

**Hours per week**:40

**Posted date**:11/03/2024

**Closing date**:24/04/2024

**About the role**:
As Food Beverage Assistant at The Chelsea Townhouse -, you are the reason our Guests keep coming back for more. Our Food Beverage Assistants work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from breakfast right through dinner, to ensure that every guest wants to return.

You will be a team player able to deal with the pressure of running in a busy operation in The Chelsea Townhouse' Drawing Room ,striving for quality and perfection when looking after our guests.

**What Will You Be Doing?**
- To be confident that the service is at all times performed in a professional manner and to the style as specified by the Food Beverage House Manager.
- To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested.
- To be aware and confident of your product knowledge of all services offered in the Hotel.
- To ensure that all guests' wishes are met so far as is reasonably possible. Showing passion and pride for the hotel
- To do mise en place, cleaning and service in the Restaurant. Understanding the importance of teamwork and flexibility within your role.
- To take ownership and ensure that all dishes are transported to the Restaurant and that the station is clean and clear throughout the service.
- To be confident to use guests' names at all times.
- To ensure that service is discrete and efficient at all times using your integrity.

**What's In It For You?**
- Monthly service charge
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends family rates at our Iconic Luxury Hotels
- Exclusive team rates with London Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food beverage offerings including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Complimentary dry cleaning
- Access to our employee assistance programme
- and so much more.

The Chelsea Townhouse, launching in late summer 2023, will be a timeless classic hotel in the heart of vibrant Chelsea and is ideally located to explore the best of London. The property is currently undergoing a sensitive restoration that will bring back to life the hotel’s long and eclectic heritage, and will significantly improve guest experience and comfort.



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