Housing Support Assistant

2 weeks ago

Birmingham, United Kingdom Extra Care Full time

**The ExtraCare Charitable Trust **are recruiting for a **Housing Support Assistant **on a **part-time** permanent contract to join our supportive team, **based at our** **Bournville Gardens Retirement Village in Birmingham, West Midlands.**

This is a fantastic opportunity for an experienced** Housing Support Assistant **to join our friendly team at our **Bournville Gardens Village **and support the village’s commitment in delivering ExtraCare’s mission of “**better lives for older people**”.

**Benefits include**
- Contributory Pension
- Employee Assistance Programme
- Life Assurance
- Cycle to work scheme
- 33 days annual leave including bank holidays pro rata for part time
- Option to purchase or sell additional annual leave
- Free Gym Membership

**Role Details**
- **Role: Housing Support Assistant**:

- **Hours: 24 hours per week - Part-time**:

- **Days: 14-day rota, Mon - Fri and alternate weekends**:

- **Salary: £10.90 per hour (£13,6369 pa, pro rata of FTE)**:

- **Location: Bournville Gardens Village, West Midlands, B31 2FR**
- ExtraCare _**_does not_**_ participate in the current “_**_UK Visa Sponsorship_**_” scheme, and we would not be able to facilitate sponsorship_.

**What will you do as our Housing Support Assistant?**
- Showing potential residents around the village.
- Helping to settle in residents to their new home; and
- Responding to tenancy or lease issues that may arise.
- Ensure that residents’ wellbeing is monitored daily, and to
- Ensure that residents thrive within a retirement setting.
- You will regular carry out resident visits and be involved in community meetings
- Work collaboratively with other teams to ensure resident needs are met.

**Our ideal Housing Support Assistant will be: -**
- Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
- Engaging, positive personality
- Empathetic, friendly, and able to build relationships with residents who will have varying needs.
- Solution focussed with a creative outlook to resolve issues
- Able to work under pressure calmly and prioritise your work

**_ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community._**

**Do not miss out **Click **‘apply’ **now to make a difference to the lives of older people as our** Housing Support Assistant.**
- **Closing Date: 30th June 2023**:

- **Interview Dates: w/c 3rd July 2023**

**_ExtraCare reserve the right to close this job advertisement early._

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