2nd Line IT Support
3 weeks ago
Your role will be to work with our support team to help our contract customers with day 2 day general IT support queries. We are a fast paced Team who’s ethic and drive is based around the customer requirements.
Microsoft office 365
Microsoft Windows O/S All
Mac O/S
Microsoft Server 2012-2019
Azure platform
Networking high level including routing & switching
VPN's/RDS/VMware/Hyper V
Exchange and SQL
You will be responsible for SLA's and progressing\completing tickets within required time lines.
Being able to think on your feet and multi task is essential. Escalation of cases to third line techs and helping learning from that experience is key
We are looking to employ immediately and will be starting interviews ASAP.
**Job Types**: Full-time, Permanent
**Salary**: £27,000-£35,000
Search Recruitment Ltd is acting as an Employment Agency in relation to this vacancy
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