Workflow & Coding Administrator

Have an ability to manage own workload with mínimal supervision Ensure effective delegation where appropriate. Have a proactive attitude to the role and always look to improve processes and create efficiencies ORGANISATIONAL Ensure workload tasks are actioned in a timely manner and to a good standard Collaborate with colleagues where required in order to maintain efficient workflow Review processes and guidelines as required Provide holiday backfill for administrative functions within the practice where required CONFIDENTIALITY In the performance of the duties outlined in this job description, the post holder will have access to confidential information relating to patients and their carers, Practice staff or other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data EQUITY AND DIVERSITY The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs or patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights. COMMUNICATION The post holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Maintain excellent communication with the Practice Manager on a daily basis and the rest of the practice team PERSONAL AND PROFESSIONAL DEVELOPMENT The post holder will participate in any training programme implemented by the Practice as part of this employment. Such training to include: Participating in annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. QUALITY The post holder will strive to maintain quality in the Practice, and will: Help the Practice in maintaining CQC and other appropriate nationally recognised quality standards Alert other team members as appropriate of any issues covering quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.