Junior Digital Merchandiser

4 weeks ago

Birmingham, United Kingdom The Works Full time

**Junior Digital Merchandiser**

**Hybrid/Remote **(Approx 2 days per week at our Support Centre)

**About our culture**
The Works is such a welcoming place towellwork Our atmosphere is supportive, friendly and inclusive. A second home-from-home where you can be your best and authentic _you_.

We’ve built an environment that’s busy, always moving, and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners

It’s the perfect place for people who know how to roll their sleeves up, get creative, and put their passion and imagination to work. If you’re the kind of person who is as ’crafty’, ‘caring’ and ‘can-do’ as we are, then this is the kind of culture for you.

**About the role**

Reporting into the Digital Merchandising Manager for the Toys & Games category, you will be responsible for the creation of product content on the website - from a skilfully crafted description to the relevant attributes of optimisation. With a passion for creative copywriting and maximising online sales opportunities, you will be the type of person to take your own initiative and use your creative flair, while also having an analytical mind, that can recognise the importance of data when making website decisions.

**Key Responsibilities**

You will be working within the scope of The Works’ multichannel strategic pillars on a recently launched Salesforce platform. You will be focused on growing the digital sales performance of TheWorks.co.uk website and DSV channels, specifically for the Toys & Games category.
- Set up and publish products to TheWorks.co.uk website, ensuring that each critical element: title, image, description and attributes are all completed and optimised in a timely and consistent manner.
- Ensure all priority products are identified, set up and published to maximise sales opportunity.
- Continually enhance and optimise product copy and content, in order to maintain relevant data if product specifications are tweaked and to improve upon existing detail.
- Monitor sales information at a product and category level and make data-driven decisions in order to promote the relevant products and campaigns throughout the year as efficiently as possible.
- Build strong relationships with Distribution, Buying and Stock teams to collate and send back all product samples required for photography and product set up.
- Ensure the best selection of images are processed throughout the day.
- Clearly communicate any retouching requirements on product photography.
- Conduct regular site walks and feedback all related site issues to relevant parties.
- Review and action weekly ‘zero search’ report and ensure search results are fully optimised.
- Check customer product reviews and take action to optimise all products where feedback is negative.
- Optimise all new DSV SKUs to TheWorks.co.uk website ensuring that each critical element: title, image, description and attributes are all completed in a timely and consistent manner.
- Add improved additional imagery to DSV SKUs on top of imagery provided by supplier.
- Feedback on price differences of DSV SKUs vs wider market.
- Support the Digital Merchandising Manager and contribute to the launch of website campaigns.

***

**Experience & Skills
- Accuracy and attention to detail.
- Excellent time management and organisation skills.
- Enjoys working in a fast-paced environment.
- Team player, willing to support and enhance the activities of other members of the team and wider business.
- Able to adapt to and embrace change.
- Comfortable working as an individual to hit key deadlines.
- Look out for and recommend efficiencies to improve productivity.
- Able to build and maintain effective relationships with all levels of the business.
- Experience with online content management systems (CMS) preferable, but not essential.
- Proficient with Microsoft Office.
- Have an understanding of current digital trends, industry knowledge and be ‘tech savvy’.
- Copywriting experience preferable, but not essential.

**Our PERKS really are ‘The Works’**
- **25% Colleague Discount**

Plus, exclusive Double Discount days
- **MyWorks**

Exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
- **Can-Do Academy**

Instant access to further training and development to help you grow with us and develop your career
- **Wagestream**

Claim early access to 50% of your wages as you earn them
- **Share Scheme**

Become a shareholder and own your very own piece of The Works
- **24/7 support for you and your family**

Through our Employee Assistance Programme and Retail Trust Partnerships; Gain free counselling, will-writing
- **Save As You Earn**

Save directly from your salary
- **Long Service Awards**

Cash, gifts, or holiday rewards
- **Recognition Awards**

For outstanding service, customer feedback, excellent sales and more
- **+ Loads more**

Holidays, Pension, Life assuran

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