Sales Office Administrator
2 weeks ago
40hrs per week
Working in a team of 14 in the Sales Department.
Taking anything between 700 & 950 calls per day.
Much of the role will involve handling these calls, so we are looking for someone who is happy being on the telephone for most of the day, as well as dealing with general administrative tasks.
Responsibilities will include:
- Taking a high volume of inbound sales calls daily, ranging from:
- Taking and accurately processing sales orders
- Answering a variety of technical questions surrounding products or product ranges
- Giving updates on estimated delivery times
- Handling any general complaints that may arise
- Providing outstanding customer service on every call, guaranteeing each individuals customer’s
experience is second to none
- Detailed administration following calls
- Any other ad hoc duties as required
**Requirements**:
- Previous customer service experience in a busy and fast paced office
- Industry relevant experience within bathrooms
- Good computer skills: Microsoft Office
- Confident in dealing with inbound telephone calls
- Excellent written and verbal communication skills
- Education
Due to the location, own transport is necessary.
**Salary**: £23,000.00-£24,500.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Yearly bonus
Work Location: One location
Application deadline: 13/02/2023
Reference ID: Sales Office Administrator - Jan/Feb 2023
Expected start date: 20/03/2023
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