Hotel Receptionist

We are currently seeking a receptionist for our 4* Countryside Hotel in Northamptonshire.

Whittlebury Park is a 254-bedroom hotel with a bustling conference centre, award winning spa and championship golf course.

**Duties Include**:

- Greeting guests & handling requests
- Deliver excellent customer service to ensure the optimum guest experience
- Managing the check in/out process
- Answering and directing phone calls
- Administrative reception tasks
- Communicate with and assist other departments where necessary
- Maintain good knowledge of Whittlebury Park & what it can offer
- Upselling hotel facilities & potential sales opportunities
- Be a passionate, motivated and enthusiastic receptionist
- Confident ability to communicate and establish rapport
- Excellent telephone manner
- Ability to work a flexible schedule
- Be able to work alongside others, but also self-motivate
- Competent IT proficiency

Due to the remote location, own reliable transportation is required.

**Salary**: £23961.60 (based on 40 hours per week) / £11.52 per hour

**You will be expected to work weekends and late shifts.**

**Benefits**:
Here at Whittlebury we have a fantastic range of benefits available to our staff.

Some of the benefits associated with this role are:

- **Free Golf & Leisure membership**:

- **Free staff meal on duty**:

- **Employee awards**:

- **Enhanced pension contributions**

**Discounts also available on: Food & Beverage - Up to 50%, Spa products and treatments, hotel stays &Virgin experience days.**
- *We allow all staff who work a minimum of 40 hours each month to benefit from a complimentary Leisure Club membership_
- *We allow all staff who work a minimum of 60 hours each month to benefit from a complimentary Golf membership_

Whether we are welcoming corporate working groups, hosting family celebrations and wedding parties or providing respite to those hoping to escape the pressures of life and simply relax, our mission is always to make someone’s day.

If you have got what it takes to be part of a busy, professional, and high performing team, then we would love to hear from **you**

Pay: £11.52 per hour

Expected hours: 40 per week

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person