Customer Service Advisor

3 weeks ago


Oldham, United Kingdom Catalyst Services UK Ltd Full time

Catalyst Services UK Ltd is a specialist supplier of underground and subsidence services throughout the UK.

Thanks to a period of continual growth we are looking to recruit customer focussed advisors to join the team.

Primary functions of the role are:

- Data Entry / Updating the Claims System
- Inbound call assistance
- Liaising with customers, insurance companies and/or engineers to ensure that claims progress efficiently and that all parties receive regular updates

We are looking for people with strong problem solving abilities/able to think outside of the box, who are competent IT users (in particular Outlook, Word & Excel), who assimilate information quickly and enjoy working as part of a close knit team.

Technical training will be provided, along with the potential to become CII qualified.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 37.5 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Casual dress
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
Catalyst complies with all governmental Covid-19 safety recommendations.

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: Cat/AA05/22



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