Customer Service Agent

4 weeks ago

Washington, United Kingdom Teleperformance Full time

**Vacature Overzicht**

** **
- **Start Datum**:18/09/2023
- **Salaris**: £21,450.00
- **Locatatie**: Werk vanaf huis
- **Werktijden**: 07:45 - 16:15 Monday - Friday
- **Trainings duur**: 10 dagen, volledig aanwezig zijn
- **Contract**: Permanent
- **Vereisten**:Geldig paspoort
** **

**Dagelijkse verantwoordelijkheden van de Consumenten Service Medewerker**
- Je dag start met inloggen in het systeem, zodat je klaar bent voor de dag.
- Je werk energiek en enthousiast als onderdeel van een goed presterend Consumenten Service Team
- Je werkt in een snelle en doel gerichte omgeving, waarbij je op een beleefde en professionele manier op alle vragen reageert van de consument
- Je hebt een pauze bestaande uit 30 minuten lunch en 2 x 15 minuten pauze, hierdoor heb je altijd tijd om bij te praten met vrienden of wat te eten in het centrum of misschien tegaan wandelen en uit te waaien.

**Vaardigheden die je nodig hebt als Consumenten Service Mederwerker**

Wij zoeken naar de volgende vaardigheden:

- Goede mondelinge en schrijf vaardigheid met oog voor details
- Mogelijkheid om samenwerkende consumenten relaties op te bouwen in een snel werkende omgeving.
- Een goede instelling en goed in communiceren met heel veel verschillende mensen
- Aan de telefoon proffensioneel en altijd vriendelijk
- Ervaring in Consumenten Service
- Ervaring met het werken van targets in een snel werkende omgeving met hoge standaarden.
- Ervaring in het werken met een PC en je weg kennen met verschillende systemen
- Een goed typ snelheid
- Je pakt elke situatie aan met positiviteit, veerkracht en een toegewijde aanpak voor het leveren van uitstekende service.

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