Principal Home Improvement Officer

6 months ago

Coventry, United Kingdom Coventry City Council Full time

About the team we are recruiting to
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?
**Principal Home Improvement Officer (PHIO), Adaptations Team, Coventry City Council.**

**Do you want to make a difference?**

**Do you want to help disabled people in Coventry be safer and more independent at home?**

**Do you have skills or experience relating to building, technical drawing, or home modifications?**

**Do you want to manage a small team of Home Improvement Officers?**

**If so, this job is for you**

Coventry City Council is recruiting a Principal Home Improvement Officer to work in the Adaptations Team. This team works with Occupational Therapists to administer the Disabled Facilities Grant (DFG). This is a grant awarded to disabled people to adapt their home so that they are safer and more independent. Examples of this include providing ramps, changing bathrooms into level-access showers, and widening doors.

As the team manager, your role is to supervise and support a small team of dedicated Home Improvement Officers to administer the DFG process. This includes:

- Leading, encouraging and supporting team members
- Analysing data to compile reports to present to managers
- Developing and streamlining the Service to provide a positive experience to clients and other stakeholders
- Resolving disputes and responding to queries and complaints

Using the available resources, you will work closely with Occupational Therapists and other stakeholders to ensure that we get good outcomes for our clients.

Should you wish to discuss this in more detail, please contact Mr. Paul Turner on:
Telephone: 02476 972 799

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?
We want an enthusiastic, dynamic leader who enjoys working with people. The Service is constantly developing and evolving to meet the needs of clients within the remit of the legislation. You need to be able to work in a challenging and changing environment whilst leading and supporting your team members.

With good communication and customer care skills, you will enjoy meeting and assisting people of various ages and disabilities providing a courteous, confidential, and sensitive service. Your abilities to work within a team and on your own initiative, your flexibility in your approach, and your willingness to assist the wider service as necessary will ensure that you are a valued leader of our team.

About Coventry
**Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.**

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

Our Values

Our Values are:

- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.

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