Employer Liaison Officer

1 month ago


Swansea Bay, United Kingdom Hafal Full time

Identify work placements and suitable sustainable employment opportunities for

participants while actively promoting the service to a wide range of stakeholders.
***
- Liaising with employers to source suitable vacancies and opportunities as well as providing

in-work support.
- Match suitable opportunities to participants.
- Identify and establish contacts with local employers through innovative outreach and

marketing activities to promote the programme, its service and the benefits of recruiting

our participants.***
- Plan and deliver annual employer focussed events.***
- To act as a point of contact for the peer mentoring service with employers.***
- Provide support to the employer including professional advice and support,

communication and presentations regarding the participant of Cyfle Cymru.***
- Provide a flexible, high-quality service, working in partnership with the Peer Mentors.

**Responsibilities:
- To ensure all project outcomes are delivered on target.
- Use of various sales and marketing skills to recruit employers, identify suitable

opportunities to which participants can be matched.
- Work closely with the Peer Mentors and communicate effectively in order to ensure work

placements, traineeships, apprenticeship and other employability opportunities are filled.
- Liaise with both the employer and participants during the six month post-employment to

ensure that outcomes are sustained.
- To be involved in dealing with enquiries to the service from employers.
- To work with the Peer Mentors and trainer to provide training to the employer around

Mental Health and/or Substance misuse.
- Gather information from the employer around the interview process, job entry and

sustainable employment.
- Work with the Peer Mentors to gain opportunities for participants to have a positive

outcome.
- Record all activities in compliance with both organisational and Welsh Government

regulations. This would include client sessions records, timesheets and any other
outcome monitoring required of the Scheme.
- You have responsibilities to promote high level of customer care within own area of

responsibilities.
- To have a some understanding of the difficulties that our client group face, be able to

work with the Peer Mentor to implement appropriate measures of support while in
employment.
***
- The ability to prioritise and organise own workload.***
- To be accountable for own decisions and actions in consultation with supervision.***
- To carry out other tasks and responsibilities of a similar nature to those listed above as

determined from time to time by the project manager in relations to the smooth running
of the project.
**
**Policy and service development:
- To adhere to agreed Health and Safety and Security procedures/policies.
- To adhered to Safeguarding policies and to ensure this is recorded effectively.
- To identify and contribute towards any aspects of the peer mentoring service where

improvement can be made and to advise service and managers accordingly.
***
- To assist with the delivery of peer mentoring training if required.***

**Professional:
- To participate in the continuous learning within the Out of Work Service academy and

Adferiad appraisal process.
***
- To operate within and observe partnership policies and procedures as amended and

updated.
- To make regular use of supervision.
- To be responsible for working within own level of competence.
- To undertake internal and external training as appropriate, and as required as part of

Continuous Professional Development.
- To develop and maintain professional working relationships with external agencies.

**PERSON SPECIFICATION
**Essential Desirable Method of**
**Assessment**

**Qualifications:
- Educated to A level or equivalent

qualification and experience
- 1 years’ experience in a

similar role
- The ability to speak both

Welsh and English

Application

**Experience:
- Experience of working in community-based

services and with vulnerable client groups
- Experience in negotiating and coordinating

employment opportunities with

organisations in various settings
- Ability to develop a creative and

collaborative approach to providing work

placements, volunteering, traineeship and

other employment opportunities
- Experience of working with other agencies
- Experience of working with clients who are

experiencing poverty and barriers to

employment
- Experience of working

with individuals who
have/had substance
misuse issues or Mental
Health issues
Application /
Interview

**Skills:
- Excellent organisational, communication,

and multitasking skills
- Ability to prepare and deliver professional

presentations to various groups
- Initiative and ability to plan and organise

time and resources to ensure targets are
met
- Ability to initiate and maintain effective

communication and working relationships
with Employers
- Demonstrable customer care skills
- A creative and innovative approach to

engagement.
- Be able to



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