Project Administrator- Chesterfield

4 months ago

Chesterfield, United Kingdom Royal Mail Group Full time

**Job reference number** **310255**

Project Administrator
- Chesterfield - (Hybrid Working) - Permanent
Salary starting at £23,080pa depending on skills and experience, annual bonus potential, company pension scheme with highly competitive contribution rates and generous annual leave offering of 26 days, plus bank holidays.
Permanent, Full time.
Location: This is a hybrid position, based at Royal Mail Royal Mail, Future Walk, Chesterfield, S49 1PF with a requirement to work in the office Monday, Tuesday, and Thursday each week for collaborative working.

We’re currently innovating and transforming our parcel delivery business for the future, whilst continuing to provide sustainable solutions for our customers. To get there, we need exceptionally talented, bright, and driven people.

Are you a proactive, focused individual with the ability to communicate effectively across all levels? Do you have excellent attention to detail and advanced Excel Skills? If so, we would love to hear from you.

We are looking for Project Administrator to join our governance and integrity Team. This is a fantastic opportunity for a motivated, and efficient individual to join Royal Mail as key member of the wider Knowledge Management team to deliver a high standard of service.

**About the role**

You'll take responsibility for handling customer queries and change requests to provide quality assurance to stakeholders. Alongside this, you will ensure changes to business restructuring are managed effectively and all stakeholders are identified and advised in a timely manner to ensure continuity of reporting.

You will be required to maintain instructions and ensure they are up to date and accurate. You will also ensure all responsibilities have been carried out each week / period in accordance with Line Managers direction and escalate any outstanding issues.

**About You**

To truly excel in this role, you’ll possess, and be able to evidence, the skills and experience listed below:

- Structured and methodical approach and a high attention to detail.
- Computer literate, with Advanced Excel skills.
- Understanding of key business performance drivers.
- Excellent communication skills both verbal and written.
- Ability to respond at pace to changing requirements in business performance recording and reporting.
- Self-motivated with the ability to work on own initiative to deliver to tight timescales.
- Finance skills and knowledge of SAP- desired but not essential as training will be given.

**Extra Benefits**
- RMG Share Schemes - partnership and matching share offer
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company sick pay
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
- Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
- Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
- Free & discounted RMG products - free keep safe & redirection, partner discounts
- Free stamps at Christmas
- Available only to perm employees

**Your career in safe hands**

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

**Next Steps**

The next stage of the selection process will be online testing followed by

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