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Client Support Services

4 months ago

Doncaster, United Kingdom Ascendant Solutions Limited Full time

Ascendant Solutions Limited is a UK-based software solutions provider that specialises in custom software development, including CRM, ERP and BI software. Our comprehensive range of services, including software development, customisation, integration, support and maintenance. We are committed to helping organisations improve their operations and increase their efficiency by providing customised software solutions that are tailored to their specific needs. Our primary customer base is Local Authorities and as such and we provide support for 100+ Local Authorities and this number is growing; all our products can be tailored to meet each Authorities needs and the Project Team that works alongside our in-house (office based) Software Development Team to deliver time critical services.

On the 21st April 2023 it was announced that Ascendant Solutions was awarded the King’s Award for Enterprise (Innovation), one of 47 other winners (UK wide).

Ascendant Solutions Limited are looking for a Client Service professional to join their expanding team.

The normal working week is 40 hours (Mon to Fri) and is Office Based (DN4 8QP).
- Working as part of a team and alongside the Client Service Manager.
- The role involves lead generation to source new opportunities and promote the company and products.
- You should be confident, reliable and a team player.
- Excellent time management and negotiating skills.
- Excellent communication skills both written and verbal.
- Positive attitude and a flexible approach.
- Self-motivated with the drive and enthusiasm to succeed.
- Proactive mindset.

In a line: We need you to help our clients use our services.

No technical background required.

DBS (Basic Check) must be completed prior to employment.
- Must have:_
B or equivalent grade in English Language
Customer facing role

High communication skills (both written and verbal)
High organisational skills

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Doncaster DN4 8QP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- work: 2 years (required)

Work Location: In person

Expected start date: 03/07/2023