Cleaning Service Supervisor

3 days ago


Eastleigh, United Kingdom Barton Peveril Sixth Form College Full time

**Job Purpose**:
To maintain very high standards of cleanliness and hygiene across the College environment and to proactively deliver outstanding customer service to users of the College.

To be responsible for the day to day supervision/coordination of a team of cleaners and two team leaders who carry out the cleaning of all College buildings, which includes classrooms, social spaces, toilets and office areas.

You will:

- Provide supervision, monitoring and training/re-training of the cleaning team, ensuring excellent service delivery
- Allocate, prioritise and schedule work of cleaning team, ensuring all work is carried out to the highest standard and is done so in accordance with relevant health and safety legislation

This role encompasses a wide range of tasks including:

- Ensuring that sufficient staffing levels are maintained, organising cover for cleaning staff as required
- Organising and supervising deep cleans throughout the year
- Monitor the quality of cleaning using the correct procedures and the competency of the cleaning operatives addressing any shortfall in standards, setting and reviewing targets including informal performance meetings and escalating any issues to the FacilitiesManager
- Implement robust procedures to ensure cleaning is completed to the highest standard at all times
- Implement an informal recognition procedure
- Maintain the rota for cleaning area rotation
- Work with the Team Leaders to track cleaning issues and action and escalate to the Facilities Manager as required
- Track and record cleaning operative’s performance issues and attendance and escalate to the Facilities Manager
- Oversee and arrange the provision of all cleaning equipment and consumables
- Ensure all health and safety measures relating to the team and their activities are followed as well as supporting the Facilities Manager with College health and safety
- Ensure all mandatory training is up to date
- Deal with routine day to day matters supported by the cleaning team leaders.
- Carry out cleaning duties, leading by example and demonstrating high standards of cleaning to the team

This list is not exhaustive and will be reviewed periodically. You will be expected to undertake such duties as may be requested which are consistent with the nature of the position.



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