Third Party Property Damage Claims Advisor

7 months ago

Leicester, United Kingdom Hastings Direct Full time

Salary: £26,500

Hours: 37.5 Hours (Monday-Friday 9am-5:30pm)

Location: Leicester (Hybrid Working - 1 day a week in the office)

Welcome to Hastings Direct - From our Group HR Director Pam Angel

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD - we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

Role Purpose:
As a Third-Party Property Damage Claims Handler, you’ll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You’ll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service.

Job Details
- Investigate and assess third-party property damage claims, gathering relevant information and evidence.
- Liaise with external parties, such as claimants, solicitors, and other insurance companies, to negotiate and settle claims.
- Analyse policy documentation to determine coverage and applicability.
- Evaluate liability and quantum to determine accurate settlement amounts.
- Manage a caseload of claims while ensuring adherence to company guidelines and regulatory standards.
- Collaborate with internal teams to gather insights and share knowledge for continuous improvement.
- Keep accurate and up-to-date records of claims activities using the company’s systems.

Skills we would love you to have
- Prior experience in liability investigations and negotiations, ideally within an insurance or legal context.
- Strong analytical skills to assess claims and determine liability and settlement amounts.
- Excellent communication and negotiation abilities, with the capability to engage with external stakeholders professionally and empathetically.
- Exceptional organizational skills to manage multiple claims simultaneously while meeting deadlines.
- A proactive and self-motivated approach to work, with the ability to adapt to changing priorities.
- A commitment to delivering exceptional customer service and representing our values.

What we offer

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Reward

Salary - Attractive salary based on experience

Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.

Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.

Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.

Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.

There's more - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, w

  • Claims Handler with a Focus on Third-Party Property Damage

    3 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    We are seeking a highly skilled Claims Handler with a Focus on Third-Party Property Damage to join our team at Hastings Direct. As a third-party property damage claims handler, you will investigate and resolve third-party property damage claims efficiently and effectively.Key responsibilities include:Gathering information and evidence to support claims...

  • Third Party Property Damage Claims Advisor

    6 months ago

    Leicester, United Kingdom Hastings Direct Full time

    Salary: £25,200 Hours: 37.5 Hours (Monday-Friday 9am-5:30pm) Location: Bexhill (Hybrid Working - 1 day a week in the office) Welcome to Hastings Direct - From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech...

  • Third Party Property Damage Claims Risk Management Specialist

    4 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job Title: Third Party Property Damage Claims Risk Management SpecialistAbout Us:Hastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We have made huge investments in our data and tech capabilities, enabling us to deliver innovative solutions to our customers.Job Overview:We are seeking...

  • Third Party Property Damage Claims Professional

    4 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    Company OverviewHastings Direct is a digital insurance provider with ambitious plans to become the UK market leader. We have made significant investments in data and tech capabilities, as well as nurturing our 4Cs culture. This approach has driven our growth, and we are proud of the journey we are on as a company.Salary and BenefitsThe salary for this role...

  • Third Party Risk Management Advisor

    3 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe're looking for a skilled Third Party Property Damage Claims Advisor to join our team at Hastings Direct. In this role, you'll be responsible for assessing and resolving claims related to third-party property damage.Salary and Working ArrangementsThis position comes with a salary range of £26,500-£28,675, depending on experience. You'll...

  • Property Damage Claims Specialist

    3 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    We are seeking a highly skilled Property Damage Claims Specialist to join our team at Hastings Direct. As a Third-Party Property Damage Claims Handler, you will play a crucial role in investigating and resolving third-party property damage claims.Key responsibilities include:Gathering information and evidence to support claims investigationsLiaising with...

  • Property Damage Claims Consultant

    3 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    OverviewHastings Direct is a leading digital insurance provider that's transforming the industry with its innovative approach. We're seeking a highly skilled Third Party Property Damage Claims Advisor to join our team.Salary and BenefitsThis role comes with a salary range of £26,500-£28,675, based on experience. You'll also enjoy a 37.5-hour workweek,...

  • Third-Party Liability Investigator

    3 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    Hastings Direct is committed to delivering good outcomes for every customer, which is why we're looking for a skilled Third-Party Liability Investigator to join our team. As a Claims Handler with a focus on third-party property damage, you'll investigate and resolve claims efficiently and effectively.Your key responsibilities will include:Conducting thorough...

  • Claims Resolution Specialist

    4 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    We're on a mission to become the Best and Biggest in the UK market, and we need talented colleagues like you to help us get there.Hastings Direct is a digital insurance provider that's made huge investments in data and tech capabilities. We've also nurtured our 4Cs culture, which focuses on getting it right for our colleagues, customers, company, and...

  • Third Party Claims Specialist

    3 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    As an Intervention Capture Advisor at Hastings Direct, you will be part of a team that is committed to delivering good outcomes for every customer. Our company prioritizes the 4Cs: getting it right for our colleagues, customers, company, and community.Key responsibilities of this role include servicing inbound and outbound phone calls from Third Party...

  • Third Party Claims Handler

    2 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    Third Party Claims - Intervention Team Hours : Monday - Friday 09:00 - 17:30 - NO WEEKENDS!Location : Leicester ( Hybrid - 1 day in the office) Salary : £24,300 What does the job entail?A car accident can be a traumatic time for all parties involved.This role supports both Hastings customers and other effected parties when an accident is not their fault.As...

  • Third Party Claims Resolution Expert

    4 weeks ago

    Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the PositionWe are seeking a highly organized and detail-oriented Third Party Claims Resolution Expert to join our team at Hastings Direct in Leicester. This role involves conducting vehicle inspections and assessments, providing clear reports, and collaborating with customers and stakeholders to resolve claims.Main ResponsibilitiesConduct thorough...

  • Third Party Claims Handler

    4 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    Third Party Claims - Intervention TeamHours: Monday - Friday 09:00 - 17:30 - NO WEEKENDS!Location: Leicester ( Hybrid - 1 day in the office)Salary: £24,300What does the job entail?A car accident can be a traumatic time for all parties involved. This role supports both Hastings customers and other effected parties when an accident is not their fault. As a...

  • Third Party Claims Handler

    3 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    Third Party Claims - Intervention Team Hours : Monday - Friday 09:00 - 17:30 - NO WEEKENDS! Location : Leicester ( Hybrid - 1 day in the office) Salary : £24,300 What does the job entail? A car accident can be a traumatic time for all parties involved. This role supports both Hastings customers and other effected parties when an accident is not their...

  • Third Party Claims Handler

    2 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    Third Party Claims - Intervention TeamHours: Monday - Friday 09:00 - 17:30 - NO WEEKENDS!Location: Leicester ( Hybrid - 1 day in the office)Salary: £24,300What does the job entail?A car accident can be a traumatic time for all parties involved. This role supports both Hastings customers and other effected parties when an accident is not their fault. As a...

  • Claims Advisor

    7 months ago

    Leicester, United Kingdom Hastings Direct Full time

    Claims Advisor - Outbound (Third Party Support) Salary - £25,200 Location - Leicester We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey...

  • Claims Administrator

    7 months ago

    Leicester, United Kingdom Tate Recruitment Nottingham Full time

    **Claims Administrator** **Leicester** **Full time and permanent - ASAP start dates available** **Hybrid work model** - after training period, you will have the flexibility to work hybrid **Monday to Friday** - 36.25 hours per week **Salary** - £23,000 Do you have excellent Attention to detail? Are you passionate about accuracy, clear communication,...

  • Third Party Claims

    4 weeks ago

    Leicester, United Kingdom Hastings Direct Full time

    Third Party Claims - Intervention TeamHours: Monday - Friday 09:00 - 17:30 - NO WEEKENDS!Location: Leicester ( Hybrid - 1 day in the office)Salary: £24,300What does the job entail?A car accident can be a traumatic time for all parties involved. This role supports both Hastings customers and other effected parties when an accident is not their fault. As a...

  • Third Party Claims

    4 weeks ago

    Leicester, United Kingdom Hastings Direct Full time €24,300

    Third Party Claims - Intervention Team Hours : Monday - Friday 09:00 - 17:30 - NO WEEKENDS! Leicester ( Hybrid - 1 day in the office) A car accident can be a traumatic time for all parties involved. As a Hire Monitor Handler you will provide vehicle repair and car hire solutions to the non fault party, and provide an excellent customer experience that...

  • Third Party Claims Handler

    4 weeks ago

    Leicester, United Kingdom Hastings Direct Full time €24,300

    Third Party Claims - Intervention Team Hours : Monday - Friday 09:00 - 17:30 - NO WEEKENDS! Location : Leicester ( Hybrid - 1 day in the office) Salary : £24,300 What does the job entail? A car accident can be a traumatic time for all parties involved. This role supports both Hastings customers and other effected parties when an accident is not their...