Information Centre Assistant

2 weeks ago


BetwsYCoed, United Kingdom Webrecruit Full time

Betws-y-coed, Conwy County

About Us

Snowdonia National Park Authority protects the natural beauty, wildlife and cultural heritage of Eryri National Park. Covering 823 miles of diverse landscape, the Park is home to over 26,000 people, the highest mountain in Wales and the largest natural lake in Wales.

We are now looking for an Information Centre Assistant to join us on a part-time basis for a fixed-term contract from March to November 2024.

The Benefits
- Salary of £22,737 - £23,893 per annum (pro rata)
- Pension
- Holiday Allowance (24 days) (pro rata)
- The chance to work in an area of outstanding natural beauty
- Excellent Staff Benefits through 360 Wellbeing App
- GP24/7
- Mental Health Support
- Legal Support
- Financial Support
- Carer Support
- 3p Off a Litre of Diesel
- Menopause Information & Support
- Health & Fitness
- Ask Bill
- Self Help Workbooks
- Discounts
- Assist Protect free for 12 months

The Role

As an Information Centre Assistant, you will provide guidance and assistance to our visitors about the area at our Betws-y-coed centre.

You’ll respond to a range of enquiries, especially those about the local area, both face to face and online. You’ll promote local attractions, encourage respect and appreciation of the special qualities of the park and champion the work of the National Park Authority.

Assisting with building our online presence, you’ll contribute stories and information to be used as content for our corporate social media accounts.

You’ll support the day-to-day maintenance and running of the centre, updating visitor information, selling goods, replenishing stock and ensuring it is clean and tidy.

**Additionally, you will**:

- Assist the Commercial Manager to promote the centre
- Assist at local events, shows and exhibitions
- Support educational and health & wellbeing activities
- Book accommodation and record vacancies
- Assist with staff rotas

About You

To be considered as an Information Centre Assistant, you will need:

- The ability to speak Welsh and English fluently
- Local knowledge and an enthusiasm for the qualities of the National Park and the area
- Good knowledge of Wales’s geography and attractions

The closing date for this role is the 19th February 2024.

Other organisations may call this role Customer Service Assistant, Tourist Centre Assistant, Visitor Centre Assistant, Tourism Assistant, Visitor Experience Assistant, or Visitor Information Assistant.



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