People Services Co-ordinator

3 weeks ago

Middlesbrough, United Kingdom Camphill Village Trust Full time

**Job title**: People Services Coordinator

**Location**: This is a home-based role, however, there will be occasions when you are required to travel to one or more of our communities.

**Purpose**: The role will provide HR administration, support, advice and guidance to colleagues and managers across the charity, with a key focus on the timely input of data into the HR/People systems so that accurate and consistent records are maintained and meet all naming and data conventions and enables a live ‘one source of truth’.

**Salary**: £21,000 - 24,000

**Hours**: 37.5 hours per week (Generally this is a Monday-Friday 09:00-17:00)

**Do you have the desire to make positive change?**

This is an exciting time to be joining the Trust, as we are undergoing significant organisational change and the People Services team are at the heart of this.

You will be responsible for providing a friendly and efficient service that delivers the People Services responsibilities and exceeds all expectations. To be successful in this role you will have real excitement and enthusiasm and will want to make a measurable difference to the organisation.

**Who are we looking for?**

**Essential Criteria**
- Experience and knowledge of using HR systems and data input
- Previous experience working in an HR Service
- Experience of working in a busy environment with tasks that require a short turnaround
- Understanding the importance of data integrity and maintaining ‘live’ and ‘one source of truth’
- Understand systems impacts from various data scenarios.
- Able to carry out data input and quality control and validation
- Generalist HR knowledge at assistant/administrator level
- Good organisational and interpersonal skills
- Customer focused
- Intermediate excels skills (Including manipulating data, vlookups)
- Previous experience of HR/People reporting - starters, leavers etc.
- Good organisational and interpersonal skills
- Customer focused
- Ability to work with limited supervision, to make decisions and work on own initiative
- Effective communication skills, in order to deal tactfully and sensitively with people at all levels and of all abilities
- Ability to establish and maintain good working relationships with a wide range of people.
- Ability to work as part of a team
- Attention to detail

**Desirable Criteria**
- Knowledge of Access or similar HR systems
- Previous experience of social care and working for a not-for-profit organisation
- Experience in data analytics

**What are the main responsibilities of this role?**
- Undertaking HR administration, including new starters, movers, leavers, and supporting managers. (Employee life cycle journey)
- Ensuring that the HR/People system and HR records are maintained and updated in line with current legislation and the Charity’s policies and procedures.
- Ensuring the leaver process is undertaken, and that resignations are acknowledged in writing, leaver forms are completed for payroll, and exit interviews are undertaken, referring any exit issues to Business/People Partnering Team.
- Compiling timely HR data for management KPI reports.
- Working with excel spreadsheets and manipulating data for uploads and reporting purposes.
- Assisting and supporting the roll out of our self-service HR/People system.
- Checking the accuracy of data input through self-service and maintaining ‘one source of truth’ across the Trust and monitor and log errors.
- Support the setting up of data controls and validation as part of ongoing data management.
- Acting as Super User for the systems and able to respond to system user queries from self-service users.
- Support system testing & UAT to ensure the configuration and functionality is set up and working effectively, including workflows, forms, batch job.
- Documenting processes.
- Carrying out training for managers, colleagues and the wider People Services team when required.
- Assisting in systems and data projects when required

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