Trainee Account Handler

2 weeks ago

Cambridge, United Kingdom Jensten Group Full time

One Broker (part of the Jensten Group) are pleased to be recruiting an additional Account Handler to join our existing Commercial Broking team in Cambridge.

Initially working full time in the office, a blend of office and home working will be available in line with the company smart working Policy on completion of probation.

**Key objectives & responsibilities will include**:

- Checking new policy documentation for accuracy and forwarding to clients or liaising with insurers
- Negotiating and inviting renewal of allocated client’s policies
- Ensuring all Client records reflect the current risk on cover at all time including accuracy of sums insured, perils, excesses, extensions and exclusions
- Provide support for Senior Account Executives as and when required in obtaining new business quotations and arranging cover
- Processing mid-term adjustments and quarterly declarations
- Dealing with clients’ day to day enquiries on a daily basis, responding promptly and managing expectations
- Maintaining effective diary system
- Liaising with Claims dept over claims queries / reports

**About You**

As a Trainee Account Handler you will need to have strong customer service skills, the ability to multi-task and good time management skills.

Other skills/requirements:

- A desire to work towards CII Qualifications (essential)
- A good understanding of Microsoft Word, Excel and Outlook
- A sincere interest in developing a career within the insurance/broking sector
- Work experience in a professional Office environment (advantageous but not essential)

**Rewards & Benefits**

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex-benefits
- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work
- amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme
- up to 5 days annually

**About Us**:
One Broker Group (part of the Jensten Group) services commercial and personal clients across East Anglia, with a focus on business, property and haulage. The business has also built an impressive range of specialist schemes with national distribution, including solutions for private ambulances, community-led housing, community assets, thatched homes and classic cars.

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

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