Senior Technical Support Officer

2 months ago


Trowbridge, United Kingdom Wiltshire Council Full time

Summary

**THIS POST IS ONLY OPEN TO WILTSHIRE COUNCIL EMPLOYEES, WILTSHIRE CARE EXPERIENCED YOUNG PEOPLE, AGENCY WORKERS AND SOCIAL CARE STUDENTS ON PLACEMENT WITH WILTSHIRE COUNCIL**

An exciting opportunity has arisen to join us as a Senior Technical Support Officer working within the Public Protection service.

**LIVE **WORK** DELIVER**

The Public Protection Service operates in a largely regulatory framework working with both other parts of the council but also with external partner agencies including the police etc to safeguard the residents and businesses in Wiltshire.

The Public Protection Service consists of a number of diverse teams including:

- Animal Health
- Anti-Social Behaviour and Community Safety
- Dog Wardens
- Environmental Control and Protection
- Food and Safety
- Licensing
- Pest Control
- Trading Standards

**About the role**

This is a new role which will support all teams across Public Protection, with a focus on the implementation, maintenance, and ongoing development of a new Management Information Service (MIS) for the service. You will be responsible for developing the system supported by colleagues across the service and working closely with the supplier to train staff. You will also provide technical support to the wider Public Protection Teams, undertaking both specialist and generic administrative functions.

**About you**

You will be educated to NVQ Level 4 in Business administration or equivalent relevant experience.

You will have excellent knowledge of ICT systems and experience using electronic data management systems. With the ability to work on your own initiative as well as able to contribute to and work as part of a team.

**Interviews will be held on the week commencing 31 July 2023.



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