Transport Coordinator
6 days ago
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
**Dare to make an impact?**
**YOUR ROLE**:
- Assigning customer deliveries to our 3rd party transport providers
- Alignment with warehouses on picking priorities and loading sequences.
- Ensure availability of loading capacities of the preferred carriers.
- Manage the shipment documentation process for customer deliveries
- Manage customer bookings
- Provide custom documents to brokers for shipments outside GB
- Monitor service level KPIs
- Identify and drive performance improvement opportunities with our 3PLs
- Escalate service related concerns
- Rush order cost and management
- Work with 3PLs to resolve late deliveries
- Manage the transportation process relating to customer returns
- Manage POD requests & Carrier claims
- Coordinate with the brokers and provide necessary custom documents for exports
- Provide necessary dangerous goods information, for sea and air shipments in particular
**YOUR SKILLS**:
- Previous experience in transport related functions preferable but not essential.
- Previous experience in an administrative role ideal.
- Good communication skills are essential.
- IT skills including outlook and MS office are required.
- SAP experience related to shipments and deliveries is a plus
- A “can-do” attitude with the ability to work unsupervised and use initiative.
- Understanding of basic custom processes and documentation is ideal
- IMDG and IATA knowledge is ideal
**JOB ID**: 23057189
**Contract & Job type**: Full Time, Regular
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