Customer Service Advisor

2 weeks ago


Burscough, United Kingdom Direct Accident Management Ltd Full time

**Taxi Fleet Coordinator**

**Location: Burscough**

**Salary: £23,800**

**Contract Type: Permanent**

**Position Type: Full Time Monday to Friday 8am - 5pm**

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are currently recruiting for a **Taxi Fleet Coordinator **who will be responsible for the maintenance and management of our growing replacement taxi fleet. An important part of this role is to build good strong professional working relationships with different Local Authorities / Councils throughout the UK.

This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stake holders and ensure that everyone has a positive experience by delivering an outstanding service.

**Responsibilities to include**:

- Liaising with Local Authorities across the UK and building strong, professional relationships to obtain Council Licences for taxi vehicles
- Organising and arranging MOTs on taxi vehicles
- Contacting TFL to book vehicles in for PCO Tests
- Organising/liaising with supplier to have cameras fitted to taxi vehicles.
- Updating CRM with MOT, PCO & Licencing details.
- Arranging for drivers to take vehicles for PCO & Licence tests.
- Ensuring the taxis are checked for damage, fair wear & tear items (tyres etc)
- Monitoring tracker & camera portals
- Uploading documents to Fuse Metrix (i.e. V5’s, Licences & MOT’s)
- Ad hoc duties

**About You**:

- Excellent communication and organisational skills
- Knowledge of Microsoft packages such as Word and Excel
- Excellent attention to detail
- Ability to work using ones own initiative and as part of a team

**What we offer in return**:
We offer a clean professional office working environment in Burscough, Ormskirk. A competitive salary including 22 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. The opportunity to develop a rewarding and successful career.

Pay: £23,800.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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