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4 months ago

Glasgow, United Kingdom BaseScotland Full time

Base Hospitality, is a dynamic and innovative group that takes pride in a diverse group of eclectic bars and restaurants in the heart of Glasgow City Centre. We believe in offering unique and memorable experiences, ranging from fine dining establishments to lively cocktail bars and vibrant entertainment spaces.

We are preparing to introduce a sophisticated new Mediterranean inspired Bar and Restaurant concept in the heart of the City. It is set to become a premier destination for all occasions and events - showcasing an exquisite array of Champagne, Wine, Cocktails and modern cuisine.

We a currently seeking a Host to join the team.

Responsibilities: As our host, you will be responsible for:

- **Operational Excellence**: Using Res. Diary you will be fully planned day to day with regards to logistics of tables, dining room lay out, gathering and communicating pre orders and making sure our guests special requests are fulfilled. Ensuring the details of these are fully communicated to the team at briefing ahead of services.
- **Guest Experience**: Going the extra mile to offer personal and considerate welcomes and farewells to our guests. Ensuring every guest experience’s Maison’s Golden Guest Experience - before, during and after.
- **Guest Events**: Assisting our guests in designing their events. Not just bring the guests ideals to life but going over and above to help make it a truly memorable experience for all who attend.
- **Training and Development**: Ownership and commitment to your own development is essential.
- **Ambassador** - be well versed in the local external environment so as to best support, make recommendations and build rapport with our guests. Actively promoting Maison locally.
- **Active Outreach** - actively connecting with our guests ahead of reservations and events to confirm all details, make any amendments and find opportunities to make it special for them.

To succeed in this role, you should possess
- **Experience**: Proven in delivering hospitality excellence. Hosting and event experience an advantage although not essential.
- **Communication Skills**:Strong communication and interpersonal skills will be highly sought after.
- The ability to role model and inspire excellence across the team.
- **Adaptability**: Ability to thrive in a dynamic and energetic environment. A unique individual who won’t only go the extra mile for our guests - but also for their team.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.42 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Store discount

Supplemental pay types:

- Performance bonus
- Tips

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person