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Conference & Banqueting Assistants

4 months ago

Edinburgh, United Kingdom Dynamic Earth Full time

About Us

Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime - the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.

Requirements of the Conference & Banqueting Assistant

Assist in the production and delivery our prestigious corporate and hospitality events with a strong focus on customer care. Provide a 5 star waiting service to hospitality clients, serving on the bar, equipment preparation and set up/clearing of function spaces. Serve in the attractions Café during quieter events periods. Must be able to work weekdays on an ad-hoc basis with hours to suit individual needs, with a possibility of becoming a permanent position.

Responsibilities of the Conference & Banqueting Assistant
- Provide clients with 5 star service
- All levels of customer service and a strong focus on meeting the customers’ needs
- Waiting tables
- Ensure strict hygiene standards are adhered to at all times
- Setting up and clearing of tables and chairs
- Laying tables and polishing glasses and cutlery
- Dealing with customer enquiries/questions
- Setting up and serving on bar
- Use of till system, cash and credit/debit card handling
- Sending items to wash up area

Additional Cafe Duties
- Stocking and re-stocking food and beverage items, cutlery and condiments
- Serving cafe food, ordering additional food from the kitchen as required
- Maintaining the café and servery in a tidy and presentable manner.
- In addition the job holder is required to perform other duties assigned by their Supervisor/Head of Department which may be necessary from time to time to ensure the smooth running of the department.

Qualifications/Experience
- Previous experience in a similar role - waiting and bar work during large conference and banqueting events is advantageous
- The ability to work under pressure and to tight deadlines
- Food hygiene certificate along with a completed Alcohol Awareness course would be advantageous.

Benefits of the Conference & Banqueting Assistant
- Complimentary entry to Dynamic Earth
- Free staff car-parking
- 25% Discount in the Natural Selection Gift Shop
- Subsidised meals from the Food Chain Café
- Free entry to ASVA member Visitor attractions
- Unlimited Gym Membership at MacDonald Holyrood Hotel
- Staff Canteen (complimentary tea, coffee, bread)
- Staff Excellence Award - High street vouchers
- Company pension contribution of up to 5%
- Confidential advice-line through Canada Life
- Generous uniform allowance entitlement

Please send your CV & Cover Letter setting out why you think you are the best person for this job.

**Job Types**: Permanent, Zero hours contract

**Salary**: £9.50 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Event Management: 1 year (preferred)

Application deadline: 31/03/2023
Expected start date: 03/04/2023