Bank Mental Healthcare Assistant

7 months ago

York, United Kingdom Priory Healthcare Full time

Find out if a career in care is right for you - take our short quiz here

Stockton Hall Hospital is 112 bedded, medium secure hospital in the beautiful City of York. We are an independent sector hospital. We exclusively treat NHS patients and work closely with our NHS colleagues to achieve the best outcomes for our patients. We work in partnership with the Humber and North Yorkshire Provider Collaborate as part of the local Integrated Care Board.

At Stockton Hall Hospital, we pride ourselves on valuing the contributions of every team member and in working in partnership with our patients. The genuine team spirit and support for one another makes Stockton Hall Hospital a fantastic place to work. Consultant colleagues at Stockton Hall have a collective experience of working here of about 45 years, and has been traditionally a place of longer stay and positive well-being experience.

A critical member of the Ward team, supporting and assisting** Registered Nurses** in the assessment, planning and implementation of patient care. Delivering care to the patient as prescribed by the individual care plans and liaising with family members as appropriate.

**Main Duties**:

- Assists qualified staff with the assessment and implementation of individual patient care plans undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity and treatment of all patients.
- Provides practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
- Observes and monitors the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
- Provide specific interventions with patients as delegated by a Registered Nurse, and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in de-escalation and management of violence and aggression.
- Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.
- Participate in regular ward meetings and attend other meetings as requested.
- To assist in the maintenance of stock levels, including pharmaceutical products.
- To assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy and procedures at all times.
- Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
- Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers.
- Ensure service users are gaining a quality service that is value for their money.
- To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.
- Must have previous care experience

**Knowledge/ Education/ Skills**:

- Educated to a minimum NVQ 1 or GCSE’s in Mathematics and English.
- Understands the need for strict confidentiality
- Basic IT literacy

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